Retail Sales Assistant- Part Time

Sofology; Carlisle; Hybrid; GBP 19,000 - 27,000; Full time

Benefits offered by this job

Uncapped team bonus

Compressed hours

30% group discount

15% discount for friends & family

Discounts at retailers

Job summary

Sofology is looking for a customer-focused Sofologist in-store who will help customers choose their dream sofa and deliver a premium, red-carpet shopping experience. You’ll guide styling, use your design sense, and assist with finance options to ensure the right match.

The role emphasises teamwork, visual merchandising, and sharing product knowledge while enjoying compressed hours and generous staff discounts across the group.

Qualifications

• Customer-focused sales experience is welcome
• Ability to help customers visualise furniture choices
• Strong communication and listening skills
• Interest in interior design and styling helpful

Responsibilities

• Partner with customers to find their dream sofa
• Showcase products in Sofology style
• Provide VIP customer service with a red-carpet experience
• Assist customers with finance applications
• Support store standards and product knowledge
• Encourage additional product sales and warranties

Skills

Customer service

Sales ability

Interpersonal skills

Listening skills

Visualisation / display

Interior design knowledge

Finance applications

Job description

## Your new role**Your new role...**Sofology is so much more than just sofas... the sofa sits at the heart of the home, and we know how much that means to our customers. Choosing the perfect sofa is a big decision and that's why as a Sofologist in store you will partner with our customers to help them find their dream sofa..Whether it’s all about the looks, the feels, or a bit of both, your passion for style and comfort will guide our customers to the perfect match.And because life’s all about balance, we’re thrilled to offer **Compressed Hours**, giving you the chance to work your full week across fewer days. More time for your hobbies, rest days, or spontaneous adventures!**A day in the life of...**A retail sales consultant, you’ll spend your time doing so much more than selling! Here are just a few of the things you’ll be getting up to:* Partnering with our customers to help them find their dream sofa* Showcasing our fantastic products in true Sofology style* Always be offering that Very Important Customer experience - no ifs, no buts* Understanding the world of design and style so you can help our customers make the right sofa choice for them* Completing finance applications to check we’re offering the customer the right payment products* Using your passion for interior design to ensure store standards are striking* Utilising your continued knowledge of products to support your other team members and always sharing best practice* Honing in on your listening skills which allows you to have really relevant conversations with your customer* Helping your customer to really visualise what their new sofa will look like in their home through creative interactions* Recognising a customer's needs and recommending the right additional products* Sharing your in depth knowledge with your customer on how they can continue to love their sofa for longer by giving detailed after care advice**In an ideal world...**You don’t need to have extensive sales experience to join us. All we ask for is a true passion for delivering that red carpet experience to our customers; a real team player with a genuine interest in style and design.We know that none of our customers are the same and that goes for our Sofologists too - there truly is a seat for everyone at Sofology!**Pay & Perks...*** Great basic salary with generous, uncapped team bonus* Plenty of opportunities to learn & grow* An option to work compressed hours* 30% discount across the Group, plus 15% for your friends and family* Access to discounts at 100’s of high street retailers.* Mental, physical and financial support (EAP)* Enhanced maternity & adoption pay* Spend up to £1,500 at Currys / PC World and spread the cost through Sofology.* Additional days off, whether it’s your wedding, birthday or even the arrival of your new furry friend* A contributory health scheme, flu vaccines, access to a Doctor and private health check* Income protection, bereavement and life assurance - you can count on us to be there when it matters* Holiday buy back scheme (5 days)* Okay, so the list just goes on, but here’s a few more.... Sharesave, volunteer days and a cycle to work scheme!**A little bit about Sofology...**We’re a fun place to be and we know our people are priceless. We’re proud of our Sofologists, who roll out the red carpet to each and every one of our customers, forever working together to be bold and ambitious. We’re all about crafting an unrivalled sofa experience that leaves our customers and Sofologists in awe. We wholeheartedly embody our values, infusing them in every aspect of our work.**Roll Out The Red Carpet**- From browsing to buying and beyond, we always ensure a Very Important Customer experience - no ifs, no buts.**A Seat for Everyone** - Be yourself and feel at home. We know that different backgrounds and experiences make us stronger.**Bold By Design** - We're a courageous brand with ambition and drive. We’ll never settle for second best and always strive for more.We're committed to a culture where everyone feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks. We invest in partnerships that drive change, from supporting Doncaster Pride and introducing the Hidden Disabilities Sunflower, to partnering with Carers UK and developing leaders with Diversity in Retail. We're proud to be an equal opportunities employer, committed to building a workplace that reflects the communities we serve. So, if your experience doesn't quite match the specification, we'd still really love to hear from you.So, if you want to join us on the sofa, save your seat by applying now!