Retail Sales Assistant — Elevate Customer Journeys

WHSmith Careers; Colchester; On-site; GBP 19,000 - 21,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work

Paid annual leave

Employee discounts

Deals with retail partners

Employee Assistance Programme

Job summary

WHSmith is seeking a Sales Assistant to deliver exceptional customer service, working independently or as part of a team to maintain our store standards. You will help customers find what they need and ensure the shelves are tidy and visually appealing.

Role involves stocking duties, maintaining displays and supporting colleagues to achieve excellent store results. A positive, proactive attitude and good communication in a team are essential.

Qualifications

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.
• A passion for customers having an exceptional experience in store.
• Confident in communicating within the team.
• Motivated to achieve fantastic results and standards.
• Adaptable to meet company requirements and goals.

Responsibilities

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

Job description

WHSmith is seeking a Sales Assistant to deliver exceptional customer service, working independently or as part of a team to maintain our store standards. You will help customers find what they need and ensure the shelves are tidy and visually appealing.

Role involves stocking duties, maintaining displays and supporting colleagues to achieve excellent store results. A positive, proactive attitude and good communication in a team are essential.