Retail Sales Assistant

eurochange

Wrexham

On-site

GBP 18,000 - 22,000

Part time

20 hours ago

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Benefits offered by this job

Colleague Rate on Travel Money

28 days holiday

Access to bonuses

High Street Discounts

Free Virtual GP service

Cycle to Work Scheme

Employee Wellbeing Support

Access to flexible pay

Recognition Awards

Life Assurance

Job summary

eurochange in Wrexham is seeking a Retail Sales Assistant to join their team and deliver exceptional service to customers.

The ideal candidate will have retail sales experience and a positive attitude, helping customers with their travel money needs while adhering to financial regulations. With full training provided, this role offers the chance to grow skills in a friendly and supportive environment.

Employees enjoy great perks including 28 days holiday, bonuses, and a cycle to work scheme.

Qualifications

At least 1 year of experience in retail sales and customer service.
Confident, friendly, and positive attitude with customers.
High levels of accuracy when handling transactions.

Responsibilities

Deliver outstanding service that turns first-time customers into loyal fans.
Build rapport with each customer to understand their needs.
Accurately process transactions while complying with financial regulations.

Skills

Retail sales experience

Customer service

Cash handling

Strong communication skills

Selling skills

Attention to detail

Flexibility

Job description

Hours: 22 hours p/w

Location: Eagles Meadow Shopping Centre, Wrexham, LL13 8DG

Shift Pattern: Monday to Sunday, shifts based

Why join #Teameurochange?

At eurochange, we’re all about people - and that includes you! We’re a dedicated and proactive bunch, passionate about our purpose: to make foreign exchange better, simpler & more convenient, while always being the trusted inspirational experts.

So, step into our world, where friendliness, passion, and inclusivity reign supreme. Consider us your home away from home, where you’re free to be your unique, authentic self. We believe in hard work that makes an impact and innovates, and whilst we take the legalities of our service seriously, we love to have fun along the way!

Join Us as a Retail Sales Assistant, and inspire our customers!

Are you passionate about delivering an exceptional experience that makes customers feel excited and confident about their travel plans? Do you love connecting with people, understanding what matters to them, and helping them get the best value for their money?

As a Retail Sales Assistant at eurochange, your mission is to be the trusted face of our business - building genuine rapport with every customer so you can provide expert advice tailored to their needs. You’ll create memorable experiences by sharing your knowledge, offering the right products, and ensuring every interaction is warm, friendly, and professional.

With full training and support, you’ll learn how to exceed expectations and achieve your targets while growing your skills and making a real difference. Our Retail Sales Assistants work a mix of weekdays, weekends, and bank holidays.

Whether it’s supporting someone’s once-in-a-lifetime adventure or helping with their everyday travel needs, you’ll make foreign exchange better, simpler, and more convenient. You’ll also keep our bureau safe, secure, and inviting, and play your part in delivering on our promise to be the UK’s most trusted travel money provider.

Explore How You’ll Support Our Purpose…

Delivering outstanding, friendly service that turns first-time customers into loyal fans
Building genuine rapport with each customer to understand their travel plans, needs, and concerns
Using your knowledge and enthusiasm to recommend the best products and services for every customer
Engaging in conversational selling to match products to customers’ needs in a way that feels natural and supportive
Sharing trusted advice on exchange rates, currency options, and how to get the most value for their money
Accurately processing transactions while ensuring full compliance with financial regulations
Keeping your bureau secure, presentable, and welcoming at all times
Promoting additional products and services to enhance each customer’s journey and make their travel experience simpler and better
Taking ownership when your manager is away, keeping the bureau running smoothly
Supporting new colleagues during onboarding and sharing your knowledge with the team
Being flexible to work in nearby branches when needed, helping the team succeed wherever you’re needed

The Stand-Out Qualities to Be Part of #Teameurochange

At least 1 year of experience in retail sales, cash handling, and customer service
Confident, friendly, and positive attitude - you make customers feel welcome and valued!
Strong communication skills, with the ability to build rapport and trust quickly
High levels of accuracy and attention to detail when handling transactions
A natural flair for selling and exceeding customer expectations
Flexibility to adapt, work independently, and travel to nearby locations if required.

Our Perks Are Out of This World!