Retail Sales Assistant

American Golf; Stirling; On-site; GBP 18,000 - 25,000; Full time

Job summary

Join American Golf as a Retail Sales Assistant, where you'll enhance the customer experience with your knowledge and enthusiasm for golf. You'll be integral to a dynamic team, driving sales and customer satisfaction while enjoying competitive benefits and a vibrant work culture. Whether you're a passionate golfer or eager to learn about the sport, this opportunity promises a rewarding career journey in the heart of golfing retail.

Benefits

Competitive salary with uncapped commission

Comprehensive online training

Employee discounts

Extra day off for your birthday

Life Assurance

Professional qualification support

Other fantastic benefits

Qualifications

• Passion for golf and commitment to service excellence.
• Sales and retail experience preferred.
• Ability to work as part of a team.

Responsibilities

• Provide exceptional customer service and expert product guidance.
• Execute GAMES sales process and exceed sales targets.
• Collaborate with colleagues to create a positive store environment.

Skills

Customer Service

Sales

Teamwork

Product Knowledge

Job description

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*30 hour and 10 hour contracts available*

At American Golf, we're passionate about golf and dedicated to helping golfers of all levels enhance their game. We believe in delivering exceptional service, offering expert knowledge, and providing the latest and greatest in golf products. As the largest golf retailer in Europe, we take pride in our commitment to excellence and in fostering a vibrant, customer-focused community of golf enthusiasts.

As a Retail Sales Assistant your mission is clear: to provide customers with an unparalleled service experience. You will be a trusted expert in our store, guiding golfers toward the right products and helping them achieve their golfing goals. Your daily responsibilities will encompass executing our proven GAMES sales process, delivering exceptional customer service, and consistently exceeding sales targets and KPIs.

Responsibilities include; Executing our GAMES sales process, and ensuring every customer receives personalised attention through expert guidance and product knowledge. Achieve and surpass sales targets and key performance indicators (KPIs) while maintaining a welcoming and engaging in-store environment. You will contribute to a positive team dynamic and collaborate with colleagues to achieve shared objectives.

To excel in this role, you should embody a passion for golf and a commitment to delivering exceptional service. Your enthusiasm for the sport, coupled with your sales and retail experience, will set you up for success. Your ability to work cohesively within a team and your dedication to supporting your colleagues will be highly valued.

What We Offer:

• Competitive salary with an uncapped commission scheme (average commission per hour is £1.15)
• Comprehensive online training to develop your skills and product knowledge.
• The chance to be part of a dynamic team of golf enthusiasts
• Employee discounts for you, your family, and your friends
• An extra day off to celebrate your birthday!
• Professional qualification and subscription support
• Employee Assistance Programme
• Life Assurance
• Other fantastic benefits include Service Awards, a Reward and recognition scheme, Denplan/Simply Health, Cycle to work, and more!

If you're passionate about golf or just eager to learn, and ready to embark on a rewarding career journey, we invite you to join American Golf.

American Golf is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.