Retail Sales Assistant

Dreams; Clydebank; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading company in the retail sector seeks a passionate Bed Expert for their Clydebank store. This part-time position offers competitive earnings, uncapped commission, and a supportive environment focused on personal growth. You'll bring exceptional customer service and a love for learning, helping customers find the perfect sleep solution.

Benefits

Competitive salary and commission

Amazing employee discounts

Opportunities for holiday buy-in and private healthcare

Wellness support through Retail Trust

Qualifications

• Engaging and positive personality, ability to bond with customers.
• Natural curiosity and willingness to learn.
• Determination to work towards KPIs and sales targets.

Responsibilities

• Ensure exceptional service, listening to customer needs.
• Guide customers using Sleepmatch technology.
• Maintain store appearance and cleanliness.

Skills

Excellent communication

Teamwork

Customer service

Motivation

Flexibility

Job description

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In your dream role, you`ll receive:
-Competitive salary: £15,000 achievable on target earnings
-Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives.
-Discounts: Amazing staff discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
-Buy-in schemes: You`ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
-Learning and development: Our comprehensive induction gives you the best possible start to your career with us, with progression opportunities as your experience grows.
-Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.
The job:
Working as part of our Retail team in Clydebank for 20 hours a week, you will be a vital part of the store`s success.
We want every store visit to be exceptional for our customers, so you`ll work closely with members of the public to understand their needs and advise them on high-value purchases.
Ready to skip the snooze button and get stuck in? Here`s a taste of what you`ll be doing day-to-day...
-Making our customers feel at home through exceptional service. At Dreams, this means listening to customer`s needs and guiding them, asking the right questions at the right time to find the perfect fit.
-Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences.
-Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them. Sleepmatch is our bit of wizardry that makes the bed buying process simple - you`ll love it!
-Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.

The Person:

This is the type of person we`re dreaming of:
-People-first: You will have an engaging and positive personality, plus a natural ability to bond with customers.
-Communicator: Using your excellent communications skills, you`ll be able to build rapport and establish great relationships with customers and colleagues.
-Motivated: Whilst no previous sales experience is necessary, you will need to have the determination and motivation to work towards KPIs and sales targets.
-Team player: Every dreamer plays a role in making our stores an enjoyable place to work, where each member of the team feels included and respected.
-Willing to learn: A great night`s sleep is personal, so natural curiosity and willingness to learn will make you an excellent Bed Expert.
-Flexible: You`ll need to be able to commit to working 20 hours per week. Our stores are awake 7 days a week, so this role will involve working weekends and bank holidays. On these busy days, you`ll have the opportunity earn even more commission!