Retail Sales Assistant

Cotton Traders; Par; On-site; GBP 3,582,000 - 3,720,000; Full time

Benefits offered by this job

Clothing allowance

Employee discounts

Health cash-plan

Long service award

28 days holiday

Job summary

Cotton Traders in the UK is seeking a Retail Sales Assistant to join the St Austell team, delivering a genuine, friendly customer experience and upholding our brand values on the shop floor.

You will work with colleagues to merchandise the store, manage stock and replenishment, serve customers with a helpful attitude, and help create a positive, KPI-driven workplace. The role offers a clothing allowance, staff discounts, health plan and long service award.

Qualifications

• Delivering true and honest customer experience on the shop floor.
• Merchandise the store in line with brand guidance.
• Manage store stockrooms, ensuring effective replenishment.
• Serve customers in a helpful and pleasant manner.
• Be kind to colleagues to create a happy workplace.

Responsibilities

• Delivering a true and honest customer experience, treating those as you yourself would like to be treated.
• Helping to merchandise the store in line with our brand guidance.
• Managing store stockrooms, ensuring effective replenishment and stock control.
• Serving customers in a helpful and pleasant manner.
• Being kind to colleagues and others to create a happy and engaging workplace.

Skills

Customer service

Communication

Flexibility

KPIs

Tech-savvy

Tools

POS system

Stock management software

Job description

As a multi-channel retailer and now in our third decade on the high street, we are seeking a Retail Sales Assistant’s to join our St Austellteam.

Who are Cotton Traders?

CT for short, we are a clothing retailer and established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Wales and employ 800 people across the country. We have an ambitious 5-year plan to grow the business across all touch points and we can only do this with the best people around us.

From humble beginnings but with great belief and dedication from our people, we’ve grown CT from the ground up starting with a single shop and growing into the well-known, nationwide, trusted high street retailer we are today.

What’s in the role and what are looking for?

We are looking for an enthusiastic Retail Sales Assistant to join our successful team. You will be working alongside brilliant colleagues and be able provide an engaging customer experience. The most important thing we recruit for at CT is attitude - we have an army of positive, helpful, and kind individuals who enjoy what they do, make great first and lasting impressions and have helped us become the great brand that we are now.

Traditionally, our Sales Assistants are responsible for: -

• Delivering a true and honest customer experience, treating those as you yourself would like to be treated
• Helping to merchandise the store in line with our brand guidance
• Managing store stockrooms, ensuring effective replenishment and stock control
• Serving customers in a helpful and pleasant manner.
• Being kind to colleagues and others to create a happy and engaging workplace

Key skills and behaviours that we look for: -

• Passionate about people and customer experiences
• Kind with morally sound values
• Open to change and challenge
• Flexibility
• Willing to work towards KPIs
• Competent with computers and willing to engage with technology

What’s on offer?

We are protective and proud in equal measure of our culture and suggest you take a look at our values on our website to gain a better understanding of life at CT. Once you’re on the journey however, you’ll be rewarded with, alongside other things: -

• Up to £12.71 per hour, working 4 hours per week
• 28 days holiday (including bank holidays, pro-rata)
• Very generous clothing allowance
• Employee discounts for you and your family
• Health cash-plan
• Long service award

This is a great opportunity to join one of the UK’s best loved clothing brands – help us spread our passion and enthusiasm for customers.