Retail Sales Assistant

Cotton Traders; Ambleside; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Health cash-plan

Clothing allowance

Employee discounts

Job summary

Cotton Traders in Ambleside is hiring two Retail Sales Assistants to join our new concession. You must be 18+ due to opening/closing and lone working. You’ll deliver genuine customer experiences, help merchandise, manage stock, and serve customers with a friendly, professional manner.

We value attitude, positivity, and reliability. Expect a supportive team, brand-aligned guidance, and opportunities to contribute to a trusted high-street brand.

Qualifications

• Passionate about people and customer experiences.
• Kind with morally sound values.
• Open to change and challenge.
• Flexible and adaptable to shifts.
• Willing to work towards KPIs.
• Competent with computers and willing to engage with technology.

Responsibilities

• Delivering a true and honest customer experience.
• Helping merchandise the store per brand guidance.
• Managing stockrooms with replenishment and stock control.
• Serving customers in a helpful and pleasant manner.

Skills

Customer experience

People skills

Attitude

Morally sound values

Adaptability

KPI mindset

Computer literacy

Job description

As a multi-channel retailer and now in our third decade on the high street, we are seeking two Retail Sales Assistants to join our new Ambleside concession. You must be aged 18 or above due to store opening and closing, as well as lone working.

Who are Cotton Traders?

CT for short, we are a clothing retailer and established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith. Supported by a growing online and offline (catalogue) presence, we have 80 stores nationwide in England, Scotland and Wales and employ 800 people across the country. We have an ambitious 5-year plan to grow the business across all touch points and we can only do this with the best people around us.

From humble beginnings but with great belief and dedication from our people, we’ve grown CT from the ground up starting with a single shop and growing into the well-known, nationwide, trusted high street retailer we are today.

What’s in the role and what are we looking for?

We are looking for an enthusiastic Retail Sales Assistant to join our successful team. You will be working alongside brilliant colleagues and be able provide an engaging customer experience. The most important thing we recruit for at CT is attitude - we have an army of positive, helpful, and kind individuals who enjoy what they do, make great first and lasting impressions and have helped us become the great brand that we are now.

Traditionally, our Sales Assistants are responsible for: -

• Delivering a true and honest customer experience, treating those as you yourself would like to be treated
• Helping to merchandise the store in line with our brand guidance
• Managing store stockrooms, ensuring effective replenishment and stock control
• Serving customers in a helpful and pleasant manner.
• Being kind to colleagues and others to create a happy and engaging workplace

Key skills and behaviours that we look for: -

• Passionate about people and customer experiences
• Kind with morally sound values
• Open to change and challenge
• Flexibility
• Willing to work towards KPIs
• Competent with computers and willing to engage with technology

What’s on offer?

We are protective and proud in equal measure of our culture and suggest you take a look at our values on our website to gain a better understanding of life at CT. Once you’re on the journey, however, you’ll be rewarded with, alongside other things: -

• Up to £12.71 per hour, working 12 or 4 hours per week
• 28 days holiday (including bank holidays, pro-rata)
• Very generous clothing allowance
• Employee discounts for you and your family
• Health cash-plan
• Long service award

This is a great opportunity to join one of the UK’s best loved clothing brands – help us spread our passion and enthusiasm for customers.