Retail Sales Assistant

Travelex Limited; Liverpool; On-site; GBP 40,000 - 60,000; Part time

Job summary

An established industry player in foreign exchange is seeking a Retail Sales Assistant to join their Liverpool team. This role involves engaging with customers to fulfill their Travel Money needs, ensuring accurate transactions, and delivering exceptional service. With flexible hours and a supportive work environment, you will have the opportunity to thrive in a dynamic setting. The company offers a comprehensive benefits package, including employee discounts and wellness programs, making it an attractive place to work. If you have a passion for customer service and numerical accuracy, this role is perfect for you.

Benefits

Discounted insurance products

Health checks

Employee wellness programmes

Flexible hours

25 days holiday (pro-rata)

Monthly bonus opportunities

Pension scheme

Qualifications

• Ability to handle cash and currency conversions accurately.
• Strong communication skills for customer engagement.

Responsibilities

• Support customers with Travel Money needs and provide advice.
• Process foreign exchange transactions accurately.

Skills

Numerical proficiency

Excellent communication skills

Relationship-building ability

Drive to succeed

Job description

Travelex Liverpool, England, United Kingdom

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Travelex Liverpool, England, United Kingdom

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Customer Service Advisor - Asda Travel Money, Hunts Cross - Part Time

Job Type: Permanent, Part Time

Hours per week: 20 hrs

Salary: £13 hour + On Target Earnings up to 7.5% of base salary

Working Patterns: This job is suitable for those who are flexible and able to work various shifts between Monday and Sunday. You will receive a monthly or weekly rota depending on your team.

Benefits

• A comprehensive benefits package including discounted insurance products and health checks
• Employee wellness programmes covering physical, mental, and financial wellbeing
• Employee discounts via Bravo Benefit
• Flexible hours and opportunities for overtime
• 25 days holiday (pro-rata), bank holidays, and options to sell days
• Monthly bonus opportunities for hitting targets
• Pension scheme with Scottish Widows

About the Role

Support customers with Travel Money needs, offering great rates and advice. Engage with customers to process foreign exchange transactions accurately, and meet operational and customer service goals.

Requirements

• Numerical proficiency for handling cash and currency conversions
• Excellent communication skills and relationship-building ability
• Drive to succeed and provide excellent service

Interview Process

1. Application review and initial screening
2. Online interview including a numerical and accuracy test
3. Visit to the bureau for a face-to-face interview
4. Job offer pending references and compliance checks

About Travelex

A leading foreign exchange provider founded in 1976, with a global network of stores. Committed to simplifying access to international money and delivering excellent customer service.

Join us and start your journey with Travelex today!

Equal Opportunity Statement

We value diversity and do not discriminate based on race, religion, gender, age, or disability.