Retail Sales Assistant

TN United Kingdom; King's Lynn; On-site; GBP 26,000; Full time

Job summary

An established industry player is seeking a temporary Store Associate to join their team in King's Lynn. This role is essential for delivering exceptional customer service and helping customers find the perfect sleep solutions. You'll engage with customers, assist them in their shopping journey, and maintain the store's appearance. With a competitive salary and uncapped commission opportunities, this position offers a dynamic environment that values teamwork and personal growth. If you're motivated, flexible, and eager to learn, this is the perfect opportunity to make a difference in a thriving retail setting.

Benefits

Competitive Salary

Commission Scheme

Staff Discounts

Buy-in Schemes

Learning & Development Opportunities

Wellbeing Support

Qualifications

• Engaging personality with a focus on customer satisfaction.
• Excellent communication skills to build rapport.

Responsibilities

• Deliver exceptional customer service by understanding needs.
• Assist customers throughout their shopping experience.
• Maintain store appearance through housekeeping.

Skills

Customer Service

Communication Skills

Sales Motivation

Team Collaboration

Flexibility

Job description

Job Overview

Join our team as a temporary Store Associate in Kings Lynn on a 12-month contract to cover maternity leave. Your role is vital to our store's success, providing exceptional service to our customers and helping them find the right sleep solutions.

What We Offer

• Competitive Salary: £26,000 achievable on target earnings
• Commission: Uncapped scheme with peak incentives
• Discounts: Staff discounts on Dreams products and hundreds of brands
• Buy-in Schemes: Opportunities to buy extra holiday, access private healthcare, and savings plans
• Learning & Development: Comprehensive induction and progression opportunities
• Wellbeing: Partnership with the Retail Trust offering wellness support

Key Responsibilities

• Deliver exceptional customer service by understanding their needs and advising on high-value purchases
• Greet customers and assist them throughout their shopping experience
• Become a Sleepmatch Master to help customers choose the right mattress using our sleep technology
• Maintain store appearance through housekeeping and display updates

The Person

• People-first: Engaging and positive personality with the ability to bond with customers
• Communicator: Excellent communication skills to build rapport with customers and colleagues
• Motivated: Determination to work towards KPIs and sales targets, no prior sales experience necessary
• Team Player: Contribute to an inclusive and respectful store environment
• Willing to Learn: Curious and eager to develop expertise as a Bed Expert
• Flexible: Able to work full-time (38.5 hours/week), including weekends and bank holidays, with opportunities to earn more through commission