Retail Sales Assistant

Dreams Ltd; Kettering; On-site; GBP 23,000 - 27,000; Part time

Job summary

An established industry player in the UK retail market is seeking enthusiastic individuals to join their dynamic team as Bed Experts. In this engaging role, you will be at the forefront of customer interaction, providing exceptional service and guidance to help customers find their perfect mattress. With a focus on creating a welcoming atmosphere, you will utilize innovative technology to enhance the shopping experience. This role offers competitive earnings, generous discounts, and opportunities for personal development in a supportive environment. If you have a passion for customer service and a love for sleep, this could be the dream job for you!

Benefits

Colleague Discounts

Private Healthcare

Enhanced Maternity & Paternity Pay

Wellness Hub Access

Qualifications

• Exceptional customer service skills with a focus on understanding needs.
• Ability to guide customers through high-value purchases.

Responsibilities

• Provide exceptional service to make customers feel at home.
• Assist customers in selecting the perfect mattress using Sleepmatch technology.
• Maintain store appearance and cleanliness.

Skills

Customer Service

Sales Skills

Communication

Education

High School Diploma

Tools

Sleepmatch Technology

Job description

About us:
At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we`d like to make work a special place to be too. We`re the UK`s most loved bed retailer, so it`s important our people feel the love as well.
Together we`ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We`re owned by the world`s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that`s a lot of Zzzs.
With over 200 stores nationwide, you`ll join our team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you`re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you.
Dreams. Love your job.

In your dream role, you`ll receive:
- Competitive salary: £23,000 achievable on target earnings
- Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives.
- Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
- Buy-in schemes: You`ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
- Learning and development: Our comprehensive induction gives you the best possible start to your career with us, whether it`s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams, with progression opportunities as your experience grows.
- Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.
- New in 2024 - enhanced maternity & paternity pay
The job:
Working as part of our Retail team in Kettering for 30 hours a week, you will be a vital part of the store`s success.
We want every store visit to be exceptional for our customers, so you`ll work closely with members of the public to understand their needs and advise them on high-value purchases.
Ready to skip the snooze button and get stuck in? Here`s a taste of what you`ll be doing day-to-day:
- Making our customers feel at home through exceptional service. At Dreams, this means listening to customers` needs and guiding them, asking the right questions at the right time to find the perfect fit.
- Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences.
- Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them. Sleepmatch is our bit of wizardry that makes the bed buying process simple and you`ll love it!
- Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.