Retail Sales Assistant

Travelex Limited; Hounslow; On-site; GBP 1,000; Full time

Job summary

Join a market-leading company as a Retail Sales Assistant, where you'll engage with customers and provide expert advice on travel money solutions. This exciting role involves nurturing customer relationships, processing transactions, and achieving performance goals in a dynamic environment. With flexible hours, a comprehensive benefits package, and opportunities for growth, you'll thrive in a supportive workplace that values your contributions. If you're numerically proficient, a great communicator, and eager to succeed, this is the perfect opportunity to kickstart your career in the financial services industry.

Benefits

Voluntary benefits package

Employee wellness programmes

Employee discounts

Flexible hours

25 days holiday

Monthly bonus opportunities

Pension plan with Scottish Widows

Qualifications

• Strong numerical skills for handling cash and currency conversion.
• Excellent communication skills for customer interaction.

Responsibilities

• Build relationships with customers to understand their travel needs.
• Process foreign exchange transactions accurately and efficiently.

Skills

Numerical proficiency

Communication skills

Customer relationship building

Desire to succeed

Job description

Travelex Hounslow, England, United Kingdom

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Job Type: Permanent
Hours per week: 37.5
Salary: £13 per hour
Working Patterns: Between 4.30am and 11pm working 4 days out of 7
Benefits:

• A comprehensive voluntary benefits package, which provides discounted corporate rates to a wide range of insurances such as Private Medical, Dental and Critical Illness.
• Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
• A wide range of employee discounts provided by Bravo Benefit.
• Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime.
• 25 days holiday (pro-rata), plus bank holidays and the opportunity to gain more days the longer you are a part of Travelex.
• Opportunity to earn a monthly bonus on top of base salary for hitting targets.
• Pension with a great Pension Provider – Scottish Widows.

What will you be doing?

• Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements.
• Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on Travelex products and services.
• Engaging with customers to process all foreign exchange transactions accurately and efficiently.
• Delivering on key performance goals both procedural, operational and customer focused.
• Utilising your keen eye for detail to process daily online FX requests and deliveries.
• Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures.

What do I need to have?

• Numerically proficient - You’ll need to have a firm grasp of numbers as you’ll be handling large amounts of cash and converting vast amounts of currency regularly.
• Great communicator – You’ll find talking with people and building relationships comes naturally to you.
• Desire to succeed – You’ll have the drive and vision to want to make a difference.

What does the interview process look like?

• Step 1 – Our team of Talent Acquisition Partners or Bureau Managers will review your application and get in touch with you if they think your experience fits the brief.
• Step 2 – You’ll then be invited to an online interview with one of our Talent Acquisition Partners.
• Step 3 – If successful, you will then be invited to visit the bureau where you will meet with the Bureau Manager face-to-face.
• Step 4 – If the bureau visit goes well, we’ll reach out and offer the opportunity to join Travelex.

Please note, as part of the onboarding process, you will be required to clear our reference check company standards.

About Travelex

We are one of the market leading specialist providers of foreign exchange. Founded in 1976, we have built a network of foreign exchange stores and developed Travelex as a trusted brand in international money.

Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply!

We are an equal opportunity employer and value diversity at our company.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Financial Services, Consumer Services, and Retail