Retail Sales Assistant

Dreams; Hemel Hempstead; On-site; GBP 13,000; Part time

Job summary

Une entreprise de vente au détail de matelas recherche un 'Bed Expert' à Hemel Hempstead pour un poste de 16 heures par semaine. Vous serez responsable d'offrir un service client exceptionnel, d'utiliser des technologies de pointe pour aider les clients et de contribuer au succès du magasin, avec des opportunités de gagner des commissions et des réductions sur les produits.

Benefits

Commission illimitée

Remises sur les produits

Opportunité d'acheter des vacances supplémentaires

Développement professionnel

Accès à un centre de bien-être

Qualifications

• Personnalité engageante et positive.
• Capacité à établir des relations avec les clients et collègues.
• Motivation à atteindre les objectifs de vente et KPIs.

Responsibilities

• Créer une expérience client exceptionnelle en comprenant leurs besoins.
• Utiliser la technologie Sleepmatch pour aider les clients à choisir le bon matelas.
• Assurer l'apparence générale de la boutique.

Skills

Communication

Service à la clientèle

Travail d'équipe

Motivation

Flexibilité

Curiosité

Job description

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In your dream role, you`ll receive:
-Competitive salary: £13,000 achievable on target earnings
-Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives.
-Discounts: Amazing staff discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
-Buy-in schemes: You`ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
-Learning and development: Our comprehensive induction gives you the best possible start to your career with us, with progression opportunities as your experience grows.
-Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.
The job:
Working as part of our Retail team in Hemel Hempstead for 16 hours a week, you will be a vital part of the store`s success.
We want every store visit to be exceptional for our customers, so you`ll work closely with members of the public to understand their needs and advise them on high-value purchases.
Ready to skip the snooze button and get stuck in? Here`s a taste of what you`ll be doing day-to-day...
-Making our customers feel at home through exceptional service. At Dreams, this means listening to customer`s needs and guiding them, asking the right questions at the right time to find the perfect fit.
-Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences.
-Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them. Sleepmatch is our bit of wizardry that makes the bed buying process simple - you`ll love it!
-Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.

The Person:

This is the type of person we`re dreaming of:
-People-first: You will have an engaging and positive personality, plus a natural ability to bond with customers.
-Communicator: Using your excellent communications skills, you`ll be able to build rapport and establish great relationships with customers and colleagues.
-Motivated: Whilst no previous sales experience is necessary, you will need to have the determination and motivation to work towards KPIs and sales targets.
-Team player: Every dreamer plays a role in making our stores an enjoyable place to work, where each member of the team feels included and respected.
-Willing to learn: A great night`s sleep is personal, so natural curiosity and willingness to learn will make you an excellent Bed Expert.
-Flexible: You`ll need to be able to commit to working 16 hours per week. Our stores are awake 7 days a week, so this role will involve working weekends and bank holidays. On these busy days, you`ll have the opportunity earn even more commission!