Boutique Retail Sales Assistant - White City Pop-Up

Nestlé SA; London; On-site; Full time

Job summary

Join a leading coffee brand as a Sales Assistant in London. Deliver exceptional customer service and promote Nespresso's unique offerings. Enjoy a structured development pathway and attractive benefits, including a competitive pension and bonus opportunities.

Benefits

Competitive Pension

Up to 10% Bonus

25 Days Holiday Plus Bank Holidays

Qualifications

• Strong communication and interpersonal skills.
• Retail experience, ideally in a luxury environment.

Responsibilities

• Providing a premium customer experience through exceptional service.
• Acting as a proud brand ambassador for Nespresso.
• Building strong relationships with customers.

Skills

Communication

Interpersonal Skills

Customer Service

Education

Retail Experience

Job description

Position Snapshot

£13.85 per hour + Potential Bonus + Excellent Benefits + Development Pathway

This is a full-time permanent opportunity, but we are always open to discussing individual flexible working needs. Please speak to us during the recruitment process to explore options.

Position Summary

We’re seeking a dedicated and driven Sales Assistant to join our Nespresso boutique in White City. If you have a strong understanding of the retail and competitive environment in which Nespresso operates, you could contribute to the brand's growing success.

Nespresso is synonymous with quality and innovation. Our story began with a revolutionary idea: enabling anyone to create the perfect espresso coffee, just like a skilled barista. Since 2001 in the UK, we’ve responded to consumers’ increasing appreciation for quality coffees, with year-on-year growth reflecting the quality of our offerings. Our goal is to be recognized as the most indulgent coffee brand, providing high-quality coffees for both 'In Home' and 'Out Of Home' consumers.

A Day in the Life of a Boutique Sales Assistant

• Providing a premium customer experience through exceptional service and boutique performance.
• Welcoming customers and tailoring the experience to their needs.
• Acting as a proud and passionate brand ambassador for Nespresso.
• Taking responsibility, showing motivation, and seizing great opportunities.

What Will Make You Successful?

Like our brand ambassador George Clooney, the Nespresso experience is innovative, stylish, sophisticated, and irresistible. We want every customer to enjoy a premium experience, which you will deliver with passion and flair. You will support customers in finding their perfect coffee and promote our unique brand experience through service-oriented sales.

We seek confident, charismatic individuals with strong communication and interpersonal skills, capable of:

• Building rapid, strong relationships with customers and supporting where needed.
• Having retail experience, ideally in a luxury environment, though we consider candidates from other sectors with the right skills.

Your Development – Grow with Nespresso!

Your growth is important to us. Our development pathway includes structured training and milestone rewards. You will develop knowledge and skills in:

• Our brand, company, and people
• Sustainability
• Operations

You will be supported by a dedicated team member and have regular check-ins with your supervisor and manager. We look forward to seeing you evolve into a coffee specialist!

As part of Nestlé SA, we offer an attractive benefits package, including a competitive pension, up to 10% bonus, and 25 days of holiday plus bank holidays.

We consider applications as they come and may close the job early if sufficient candidates apply. Don’t delay submitting your application.

At Nestlé, our values are rooted in respect—for our employees, customers, and consumers. We champion diversity and inclusion, embracing different perspectives to foster innovation and growth. We are committed to equal opportunity and may collect data for monitoring purposes during the registration process. Be yourself—everyone else is taken! #LI-DNI