Retail Sales Assistant

The Works; Glasgow; On-site; GBP 18,000 - 22,000; Part time

Job summary

Join a leading retail company as a Retail Sales Assistant in Glasgow. You'll inspire customers to read, learn, and create while providing exceptional service. With a supportive culture and various perks, this role is perfect for those passionate about creativity and community.

Benefits

25% Colleague Discount

MyWorks - Access to exclusive discounts

28 days holiday including bank holidays

Can-Do Academy for training

Wagestream - Early access to wages

Share Scheme

24/7 support for you and your family

Healthcare Cash Plan

Qualifications

• Genuine and authentic with a passion for the brand.
• Handles fast-paced retail environments effectively.
• Excels at sorting, pricing, and merchandising.

Responsibilities

• Greet customers warmly and inspire creativity.
• Support Store Management in keyholder responsibilities.
• Manage busy days and heavy deliveries.

Skills

Positivity

Creativity

Multitasking

Job description

Job Description

Retail Sales Assistant

8 hour contract

Why The Works?

10th Best Big Company to Work For 2024 - 'Best Companies'

We don’t just sell products. We inspire reading, learning, creativity and play.

You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member’s memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you.

Our Perks Are 'The Works'

• 25% Colleague Discount! - Plus, exclusive Double Discount days!
• MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!
• Holiday – 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers.
• Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you.
• Wagestream - Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!
• Share Scheme - Own a piece of The Works and unleash your inner Monopoly mogul!
• 24/7 support for you and your family - Through our partnership with Retail Trust Charity, providing an Employee Assistance Programme and more!
• Healthcare Cash Plan – To support your everyday healthcare costs.
• And loads more! – Long service awards, pension, life assurance, Cycle to Work scheme, and optional charity giving.

Become a Retail Sales Assistant

At The Works, this is not just a job, but a mission to inspire people to read, learn, create, and play! You’ll be the heartbeat of our store, greeting customers warmly and helping them leave excited to explore their imaginations. Your passion for our brand and products will be contagious, encouraging repeat visits from customers seeking inspiration and creative products. Some colleagues are even BookTok influencers or Instagram creatives, crafting their latest shorts or stories with our products — and that’s super cool with us!

Our Culture

The Works is an awesome place to work! Our atmosphere is supportive, friendly, and inclusive. A second home where you can be your authentic self. Our environment is energetic and lively, yet we share must-watch TV recommendations and favorite page-turners. Even superheroes need downtime to fuel their imaginations! We are one team. Everyone rolls up their sleeves to inspire customers and support each other.

Skills / Behaviours That Will Set You Apart

• Genuine and authentic: Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers love your helpful recommendations!
• Resilient champion: You handle the fast-paced retail environment with ease, managing busy days, heavy deliveries, and customers effectively. You’re the ultimate multitasking hero!
• Stock magician: You excel at sorting, pricing, and merchandising deliveries. Embrace the boxes; they’re your playground!

Keyholder Responsibilities

If you’re over 18, you’ll join as a keyholder, supporting Store Management to open, close, and run the store when needed (holidays, days off, sickness). We’ll train you for this role. You’ll also receive additional pay when holding keys.

*Under 18?

That’s okay. If you’re under 18, you won’t do keyholding duties yet, but once you turn 18, we’ll set you up for training to earn the additional pay when you’re a keyholder.

Our Purpose

To inspire reading, learning, creativity, and play — making lives more fulfilled.

Our Values

We are Crafty, Caring, and Can-do.

We Listen. We Care

We conduct an annual anonymous colleague engagement survey to gather your feedback and suggestions to improve our workplace. Your input helps shape our environment.

Promoting Diversity, Inclusion, and Applying Reasonable Adjustments

We foster an inclusive culture where everyone feels able to be themselves. Our roles are open to all, including ethnic minorities, people with disabilities, carers, and members of the LGBTQ+ community. We support flexible working arrangements and reasonable adjustments for interviews or roles. Let us know if you need assistance during your application process.