Retail Sales Advisor with Driving Duties

Brewers Decorator Centres; Kendal; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Pension

Company benefits

Employee discounts

Job summary

Brewers Decorator Centres Kendal is seeking a friendly Retail Sales Advisor with driving duties to join our PaintWell store. You will deliver exemplary customer service in-branch, assist customers with product selections, and manage local deliveries using a company van.

Full training provided; experience welcome but not required. The role also involves helping maintain stock levels, merchandising, and ensuring a smooth-running store during Monday to Friday hours with Saturday rota shifts.

Qualifications

• Excellent customer service and communication skills.
• Full clean manual driving licence.
• Comfortable working on Saturdays on a rota.

Responsibilities

• Provide exceptional service to customers in branch.
• Use product knowledge to make recommendations and help customers choose products.
• Make contactless deliveries to customers in the local area using the Company Transit van.
• Mix paint for customers and process specialist orders.
• Build relationships with customers to identify needs and provide a comprehensive service.
• Keep the warehouse organised and safe according to company standards.
• Promote seasonal and special items to increase visibility and sales.
• Unload deliveries and distribute stock across the store.

Skills

Customer service

Driving licence

Team player

Retail experience

Job description

Kendal

42.50 hours per week over 5 days

Monday to Friday with Saturdays on a rota

Salary - £29,894 per annum plus pension and company benefits

We have an exciting opportunity for a friendly and reliable Retail Sales Advisor with Driving Duties to join the team at our PaintWell store in Kendal. Providing exceptional service to our customers in branch, you will play a vital part in helping us serve customers and keeping the branch running smoothly - experience with our products isn't necessary, if you bring great customer service and team working skills to the table, we'll give you everything you need to succeed.

Located on Mintsfeet Road South, our Kendal PaintWell store proudly serves local homeowners and trades people with the broadest range of decorating materials - customers will find everything they need in store including trade and designer paints from a wide variety of brands and all of the decorating materials needed to complete their home décor projects. Part of the Brewers Group, PaintWell are dedicated to delivering high quality products and expert advice to all of our customers. The branch opening hours are Monday to Friday 7am - 5pm and Saturday 8.00am - 1pm.

Ranked in The Sunday Times Best Places to Work 2025 - Brewers Decorator Centres are the largest independent supplier of decorating materials supplying both trade and retail customers across the UK. Still a family-owned business, we are proud of our wonderful heritage of over 120 years in our industry and the growth of our network to over 250 stores nationwide in the Brewers Group. We place great emphasis on the development and growth of our colleagues - our mantra is to 'help one another succeed'. To find out more about working with us visit www.Brewers.co.uk/careers

We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process - we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.

As a Retail Sales Advisor with Driving Duties for Brewers, some of your responsibilities will include:

• Providing exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
• Using product knowledge to provide recommendations and help customers find the best product for their needs
• Making contactless deliveries to customers in and around the local area driving our Company Transit van
• Mix paint for Customers, process specialist orders, and request special stock within the Branch network
• Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
• Keep our warehouse organised and safe, in line with company standards
• Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
• Unload deliveries and ensure stock is distributed throughout the store

Who We Are Looking For To Join Our Team

• Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
• Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
• Enjoys working and supporting a team, but can always be relied upon to work as an individual
• Familiar with the surrounding area
• Full clean manual driving licence
• Keen to learn, develop skills, and progress within our industry
• Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right person.

In return, we offer a comprehensive benefits package consisting of:

• Competitive rates of pay
• 33 days holiday including an allowance for selected bank holidays (increasing with service)
• Free life assurance
• 5% of your salary employer contribution to the pension plan (subject to employee contributions)
• Stream - a money management app that gives you access to a percentage of your pay as you earn it
• Brewers Colleague discounts give you huge savings on your home improvements
• Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents
• Access to Medicash, an optional funded scheme where you can claim money back for the most common routine healthcare treatments
• Discounts and rewards with selected partners - major high street brands, supermarkets etc
• Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
• Staff uniform and uniform cleaning tax relief
• Comprehensive Induction Programme
• After a qualifying period, you will also be eligible for additional benefits such as profit-related pay, enhanced Maternity and Paternity pay and a chance to use one of our two Company Holiday Homes in Cornwall or the Lake District