Retail Sales Advisor with Driver Duties

Brewers Decorator Centre

Harlow

On-site

GBP 28,000 - 34,000

Full time

2 days ago
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Benefits offered by this job

Free life assurance
5% employer pension contribution
Profit share scheme
Staff discounts
Uniform
31 days holiday including bank holiday
Health and wellbeing benefits
Discounts with Brewers partner brands
Staff uniform and uniform cleaning tax
Employee Assistance Programme
Cycle to Work Scheme

Job summary

Brewers Decorator Centre in Harlow is recruiting a Retail Sales Advisor with Driving Duties. The role involves servicing customers, assisting with product selection, and making local deliveries in a company Transit van.

Full training will be provided to the right candidate, with a strong focus on teamwork and excellent customer service. The position is 40 hours per week, Monday to Friday with Saturdays on a rota, and includes a salary of £28,136 per annum plus pension and benefits.

Qualifications

  • Exceptional customer service and communication skills to understand and translate customer requirements into product recommendations.
  • Full clean manual driving licence.
  • Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right person.

Responsibilities

  • Providing exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service.
  • Using product knowledge to provide recommendations and help customers find the best product for their needs.
  • Making contactless deliveries to customers in and around the local area driving our Company Transit van.
  • Mix paint for Customers, process specialist orders, and request special stock within the Branch network.
  • Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service.
  • Keep our warehouse organised and safe, in line with company standards.
  • Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales.
  • Unload deliveries and ensure stock is distributed throughout the store.

Skills

Customer service
Communication
Driving licence

Job description

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Retail Sales Advisor with Driver Duties

Reference: OCT20262923

Expiry date: 22:00, Fri, 30th Oct 2026

Location: Harlow

Benefits: Free life assurance, 5% salary employer pension contribution (subject to employee contributions), Profit share scheme after qualifying period, Staff discounts, uniform, 31 days holiday including bank holidays (pro rata for part time)

Retail Sales Advisor with Driving Duties

Harlow

40 hours per week

Monday to Friday with Saturdays on a rota

Salary £28,136.00 per annum plus pension and benefits

We have an exciting opportunity for a motivated and friendly Retail Sales Advisor with Driving Duties to join the team at our Harlow Brewers Decorator Centre. You will play a vital part in helping serve customers and keeping the branch and its delivery service running smoothly - experience with our products isn't necessary, if you bring great customer service and team working skills to the table, we'll give you everything you need to succeed.

Conveniently located on Dukes Park, our Harlow branch opened in 2010 and has been successfully serving the local community ever since. We have a varied customer base of both local retail and trade customers with an array of designer and trade paints, a great selection of wallpapers and fabrics as well all the decorating supplies and materials our customers need to get the job done whether they be a keen home décor enthusiast or a professional decorator - making us the first choice for all things decorating in the area. Our friendly team have a wealth of industry experience between them so if you are looking to expand your knowledge in the decorating business, you will be in the best place to do it. The branch opening hours are Monday to Friday 7am - 5pm and Saturday 8am - 5pm.

Ranked in The Sunday Times Best Places to Work 2026 - Brewers Decorator Centres are the largest independent supplier of decorating materials supplying both trade and retail customers across the UK. Still a family-owned business, we are proud of our wonderful heritage of over 120 years in our industry and the growth of our network to over 250 stores nationwide in the Brewers Group. We place great emphasis on the development and growth of our colleagues - our mantra is to ‘help one another succeed’. To find out more about working with us visit www.Brewers.co.uk/careers

We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process - we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.

As a Retail Sales Advisor with Driving Duties for Brewers, some of your responsibilities will include:
  • Providing exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
  • Using product knowledge to provide recommendations and help customers find the best product for their needs
  • Making contactless deliveries to customers in and around the local area driving our Company Transit van
  • Mix paint for Customers, process specialist orders, and request special stock within the Branch network
  • Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
  • Keep our warehouse organised and safe, in line with company standards
  • Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
  • Unload deliveries and ensure stock is distributed throughout the store
Who we are looking for to join our team:
  • Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
  • Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
  • Enjoys working and supporting a team, but can always be relied upon to work as an individual
  • Familiar with the surrounding area
  • Full clean manual driving licence
  • Keen to learn, develop skills, and progress within our industry
  • Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right person.
In return we offer a comprehensive benefits package consisting of:
  • 33 days holiday including an allowance for Bank Holidays
  • Competitive rates of pay
  • Free life assurance & 5% of your salary Company contribution to the pension plan (subject to employee contributions)
  • Stream - a money management app that gives you access to a percentage of your pay as you earn it
  • Brewers Colleague discounts giving you huge savings on your home improvements
  • Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents
  • Access to Medicash, an optional funded scheme where you can claim money back for common routine healthcare treatments
  • Discounts and rewards with selected partners - major high street brands, supermarkets etc
  • Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
  • Staff uniform and uniform cleaning tax relief
  • Comprehensive Induction Programme
  • After a qualifying period, you will also be eligible for additional benefits such as profit share scheme, enhanced Maternity and Paternity pay and a chance to use one of our two Company Holiday Homes in Cornwall or the Lake District

Other job titles associated with this role include Retail Assistant, Retail Team Leader, Retail Advisor, Retail Associate, Driver

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