Retail Sales Advisor

Brewers Decorator Centre; Uckfield; On-site; GBP 10,000 - 12,000; Part time

Benefits offered by this job

Pension

Life Assurance

Holiday entitlement 33 days

Brewers colleague discounts

Cycle to Work

Staff uniform

Job summary

Brewers Decorator Centre in Uckfield is seeking a Part Time Retail Sales Advisor to deliver exceptional in-store service and support the Branch Manager. You will help customers, mix paint, process orders, and assist with stock across the branch.

Working 16 hours over four days (Mon, Tue, Thu, Fri), you’ll join a team with a long-standing local presence and a strong focus on customer engagement and sales growth. Training provided where needed.

Qualifications

• Excellent customer service and communication skills.
• Friendly, approachable and reliable team player.
• Willing to attend training to become Fire Marshall or First Aider if required.
• Experience in retail or product knowledge is advantageous but not essential.

Responsibilities

• Provide exceptional service in branch to support Brewers reputation.
• Use product knowledge to recommend best products for customer needs.
• Prepare and mix paint, process specialist orders and request stock.
• Develop sales across wallpaper, paint and fabric ranges.
• Build relationships to identify customer needs and provide comprehensive service.
• Promote seasonal items and merchandise to boost visibility and sales.
• Assist with stock maintenance and distribution throughout the store.
• Unloading deliveries and ensuring stock is distributed in-store.

Skills

Customer service

Communication

Team work

Reliability

Leadership (fire marshal/first aider)

Job description

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Reference: OCT20262749

Expiry date: 21:00, Fri, 23rd Oct 2026

Location: Uckfield

Benefits: As listed on the advert

Uckfield

16 hours per week over 4 days

Monday, Tuesday, Thursday, Friday

Salary - £11,254 per annum plus company pension and benefits

We have an exciting opportunity for a friendly and reliable Part Time Retail Sales Advisor to join the team at our Brewers Decorator Centre Uckfield, to provide exceptional service to our customers in store. You will play a vital part in keeping the branch running smoothly and efficiently and providing essential support to the Branch Manager - experience with our products isn't strictly necessary, if you are a natural leader and can bring great customer service, sales experience and team working skills to the table, we'll give you everything you need to succeed.

With its convenient High Street location in the centre of town, our Uckfield branch has been serving the local community with all their decorating needs for over 50 years. We supply a great selection of trade and designer paints, wallcoverings and all the decorating materials our customers need for their professional or home décor projects. We attract a mixture of trade and retail customers to the store and it’s thanks to the knowledge and experience of the team that we have earned our reputation for being the decorator’s first choice in the area. Branch opening hours are Monday to Friday 7.00am - 5pm and Saturday 8am - 5pm.

Ranked in The Sunday Times Best Places to Work 2025 - Brewers Decorator Centres are the largest independent supplier of decorating materials supplying both trade and retail customers across the UK. Still a family-owned business, we are proud of our wonderful heritage of over 120 years in our industry and the growth of our network to over 250 stores nationwide in the Brewers Group. We place great emphasis on the development and growth of our colleagues - our mantra is to ‘help one another succeed’. To find out more about working with us visit www.Brewers.co.uk/careers

We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process - we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.

As a Retail Sales Advisor with Brewers, some of your responsibilities will include:

• Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
• Use product knowledge to provide recommendations and help customers find the best product for their needs
• Mix paint for Customers, process specialist orders, and request special stock within the Branch network
• Developing sales of the Company product range including wallpaper, paint and fabric
• Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
• Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
• Assisting with stock maintenance in the branch
• Unload deliveries and ensure stock is distributed throughout the store

Who we are looking for to join our team:

• Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
• Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
• Enjoys working and supporting a team, but can always be relied upon to work as an individual
• Willing to attend training to become a Fire Marshall and/or First Aider if required
• Keen to learn, develop skills, and progress within our industry
• Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate

In return we offer a comprehensive benefits package consisting of:

• Competitive salary
• 33 days holiday including bank holidays increasing with service (pro rata for part time)
• Free life assurance
• 5% of your salary employer contribution to the pension plan (subject to employee contributions)
• Stream - a money management app that gives you access to a percentage of your pay as you earn it
• Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents
• Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it
• Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments
• Brewers Colleague discounts giving you huge savings on home improvements
• Discounts and rewards with selected partners - major high street brands, supermarkets etc
• Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
• Staff uniform and uniform cleaning tax relief
• Comprehensive Induction Programme and ongoing development
• After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District

Other job titles associated with this role include Retail Assistant, Retail Team Leader, Retail Advisor, Retail Associate, Shop Assistant, Stock Assistant