Retail Sales Advisor - 20 Hours

TN United Kingdom; Little Altcar; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a leading sofa retail specialist in the UK as a Retail Sales Advisor, where your passion for customer service will shine. You'll be the face of the store, helping customers find their perfect sofas while working in a supportive team environment. With flexible shifts and opportunities for personal growth, this role is perfect for those who thrive on connecting with others and delivering outstanding service. Enjoy a variety of benefits, including a retail bonus scheme and access to discounts, all while contributing to a culture of inclusion and belonging.

Benefits

Retail Bonus Scheme

Holiday Allowance

Enhanced Maternity Leave

High Street Discounts

Discounted Gym Membership

Discounted Cinema Membership

Progression Opportunities

Qualifications

• Engaging, positive personality with a flair for connecting with customers.
• Commitment to delivering an exceptional customer experience.

Responsibilities

• Support customers in a friendly manner to help them find the right products.
• Meet individual sales targets and contribute to team success.

Skills

Customer Service

Sales Skills

Attention to Detail

Teamwork

Communication

Job description

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Our Retail Sales Advisors use their passion for both our products and providing a great service to support our customers in a genuine and friendly way.

Working together with your team, youll be the face of your store, taking the time to understand a bit about your customers: their inspirations, individual styles and lifestyles to help them find exactly what they need from us.

What you'll be doing

You'll become a DFS expert: knowing everything about our range from how firm or squishy each of our sofas is, to our selection of fabrics and leathers in detail. Your customer-first attitude will help you reach your individual sales targets and contribute to the success of your team too.

As for your lifestyle, we want to help you feel supported and ready to give your best, so we offer a variety of flexible shift patterns to help you find a great balance in your work.

The role is for you if...

Our Retail Sales Advisors are key members of our successful store teams supporting our customers and each other. So were looking for open and approachable people to join our team.

Youll use your natural enthusiasm and passion to bring our products to life, demonstrating great customer service to ensure that our customers' homes look incredible for years to come.

Were looking for people who have:

An engaging, positive and friendly personality

An entrepreneurial, self-starter attitude comfortable working both as a team and independently

A natural flair for connecting with customers and learning about their needs

Great attention to detail youll be ordering furniture that is handmade to your customers specifications

The commitment to delivering a great customer experience

About DFS

Make yourself at home

It takes a whole lot of passion to be at the centre of what makes a house feel like home and thats just what we do at DFS. Were the leading sofa retail specialist in the UK, helping people find a comfy seat on their great quality sofas since 1969.

We're a market leader in the UK because of one thing: our people. Our people made us who we are and will drive us into our ambitious future, together. We offer incredible opportunities to get stuck into fun and meaningful work as well as learn new skills so you can really find your thing.

DFS Group is proud to be an equal opportunities employer; celebrating diversity and committed to a culture of inclusion and belonging. We extend a warm welcome to everyone, embracing a variety of voices and perspectives. As we continue to work on building a workplace that is representative of the customers we serve and the communities we live and work in, we strongly encourage applications from members of minority and under-represented groups. Across the Group, we want to create an environment where everyone feels at home.

(All roles are subject to satisfactory references and DBS check)

Are you ready to make yourself at DFS?

Were in your corner:

We want you to really feel at home at DFS, with the support you need to do your best work, as well as a range of great benefits:

Retail Bonus Scheme

Holiday allowance the time you need to rest and relax (and the longer youre with us, the more time youll get!)

Enhanced maternity, paternity and adoption leave to give you the time you need to settle in with your new family member

Access to a range of high street & online discounts from: Sainsburys, ASOS, Currys PC World, IKEA, John Lewis and more.

Discounted Gym and Cinema memberships to help you unwind

Progression and Development opportunities to grow your skills