Retail Sales Advisor

Brewers Decorator Centres; Wirral; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

33 days holiday incl. bank holidays

Free life assurance

Pension scheme (employer contributions

Staff discounts

Employee assistance programme

Bi-annual induction programme

Job summary

Brewers Decorator Centres in Bromborough is hiring a Retail Sales Advisor to provide exceptional service and help keep the branch and delivery service running smoothly. No prior product knowledge required; full training will be given, with a focus on customer care and teamwork.

The role offers a 42.5-hour week, Monday to Friday with Saturdays on a rota, and a salary of £29,894 per year plus pension and company benefits.

Qualifications

• Excellent customer service and communication skills.
• Able to work in a team and independently.
• Willing to undertake training to become Fire Marshall or First Aider.

Responsibilities

• Provide exceptional service to customers in branch.
• Use product knowledge to recommend products.
• Mix paint for customers, process special orders and stock requests.
• Develop sales of wallpaper, paint and fabric.
• Build relationships to identify customer needs for a comprehensive service.
• Promote seasonal items and merchandise in-store to boost sales.
• Assist with stock maintenance in the branch.
• Unload deliveries and ensure stock distribution throughout the store.
• Keep the warehouse organized and safe.

Skills

Customer service

Communication skills

Teamwork

Fire Marshall training

First Aider training

Retail experience

Job description

Bromborough

42.5 hours per week over 5 days

Monday to Friday with Saturdays on a rota

£29,894 Per Annum Plus Pension And Company Benefits

We have an exciting opportunity for a friendly and reliable Retail Sales Advisor to join our PaintWell store in Bromborough. Providing exceptional service to our customers, you will play a vital part in helping us serve customers and keeping the branch and its delivery service running smoothly - experience with our products isn't necessary, if you bring great customer service and team working skills to the table, we'll give you everything you need to succeed.

Located on Bromborough Village Road, our Bromborough PaintWell store proudly serves local homeowners and trades people with the broadest range of decorating materials - customers will find everything they need in store including trade and designer paints from a wide variety of brands and all of the decorating materials needed to complete their home décor projects. Part of the Brewers Group, PaintWell are dedicated to delivering high quality products and expert advice to all of our customers. The branch opening hours are Monday to Friday 7am - 5.30pm and Saturday 8am - 5pm

Ranked again in The Sunday Times Best Places to Work 2026 - Brewers Decorator Centres are the largest independent supplier of decorating materials supplying both trade and retail customers across the UK. Still a family-owned business, we are proud of our wonderful heritage of over 120 years in our industry and the growth of our network to over 250 stores nationwide in the Brewers Group. We place great emphasis on the development and growth of our colleagues - our mantra is to ‘help one another succeed’. To find out more about working with us visit www.Brewers.co.uk/careers

We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process - we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.

As a Retail Sales Advisor with Brewers, some of your responsibilities will include:

• Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
• Use product knowledge to provide recommendations and help customers find the best product for their needs
• Mix paint for Customers, process specialist orders, and request special stock within the Branch network
• Developing sales of the Company product range including wallpaper, paint and fabric
• Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
• Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
• Assisting with stock maintenance in the branch
• Unload deliveries and ensure stock is distributed throughout the store
• Keep our Warehouse organised and safe, in line with company standards

Who We Are Looking For To Join The Team

• Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
• Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
• Enjoys working and supporting a team, but can always be relied upon to work as an individual
• Willing to attend training to become a Fire Marshall and/or First Aider if required
• Keen to learn, develop skills, and progress within our industry
• Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate

In return, we offer a comprehensive benefits package consisting of:

• Competitive rates of pay
• 33 days holiday including an allowance for selected bank holidays - increasing with service
• Free life assurance
• 5% of your salary employer contribution to the pension plan (subject to employee contributions)
• Stream - a money management app that gives you access to a percentage of your pay as you earn it
• Brewers Colleague discounts giving you huge savings on your home improvements
• Employee Assistance Programme - accessible to colleagues, partner/spouse and dependants
• Access to Medicash, an optional funded scheme where you can claim money back for the most common routine healthcare treatments
• Discounts and rewards with selected partners - major high street brands, supermarkets etc
• Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis,
• Staff uniform and uniform cleaning tax relief
• Comprehensive Induction Programme
• After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity and Paternity pay and a chance to use one of our two Company Holiday Homes in Cornwall or the Lake District

Other job titles associated with this role include Delivery Driver, Multi Drop Driver, Transit Driver, Courier, Delivery Crew Worker, Warehouse