Retail Sales Advisor

Brewers Decorator Centres; Sudbury; On-site; GBP 10,000 - 12,000; Part time

Benefits offered by this job

33 days holiday including bank/hols (p

Free life assurance

Pension contributions

Brewers Colleague discounts

Discounts with partner brands

Cycle to Work Scheme

Job summary

Brewers Decorator Centre in Sudbury is hiring a Part-time Retail Sales Advisor on a 12-month fixed term contract. The role involves providing outstanding customer service, assisting with stock, and supporting branch operations from 7am-5pm weekdays and 8am-5pm Saturdays.

The role is 16 hours across two days per week (Week 1: Mon Tue; Week 2: Tue Sat). Salary is £11,268 per annum with a company pension and benefits.

Qualifications

• Exceptional customer service and communication skills
• Approachable and friendly personality
• Enjoys teamwork but can work independently
• Willing to attend training to become a Fire Marshall or First Aider if required
• Keen to learn, develop skills, and progress in the industry
• Retail experience or product knowledge is advantageous but not essential

Responsibilities

• Provide exceptional service to customers in branch
• Use product knowledge to offer recommendations
• Mix paint for customers and process specialist orders
• Develop sales of wallpaper, paint, and fabric
• Build relationships to identify customer needs
• Promote seasonal and special items in-store
• Assist with stock maintenance and unloading deliveries

Skills

Customer service

Communication

Teamwork

Willing to learn

Job description

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Reference: OCT20263481

Expiry date: 22:00, Fri, 13th Nov 2026

Location: Sudbury

Duration: 12 Months

Sudbury

16 hours per week over 2 days

Week 1: Monday and Tuesday

Week 2: Tuesday and Saturday

12 Month Fixed Term Contract

Salary - £11,268per annum plus company pension and benefits

We have an exciting opportunity for a friendly and reliable Part Time Retail Sales Advisor to join the team at our Brewers Decorator Centre in Sudbury on a 12 Month Fixed Term Contract, to provide exceptional service to our customers in store. You will play a vital part in helping us serve customers and keeping the branch and its delivery service running smoothly - experience with our products isn't necessary, if you bring great customer service and team working skills to the table, we'll give you everything you need to succeed.

Located on Chilton Industrial Estate, our Sudbury store proudly serves local homeowners and trades people with the broadest range of decorating materials - customers will find everything they need in store including trade and designer paints from a wide variety of brands and all of the decorating materials needed to complete their home décor projects. Part of the Brewers Group, PaintWell are dedicated to delivering high quality products and expert advice to all of our customers. The branch opening hours are Monday to Friday 7am - 5pm and Saturday 8am - 5pm.

Ranked again in The Sunday Times Best Places to Work for 2026- Brewers Decorator Centres are the largest independent supplier of decorating materials supplying both trade and retail customers across the UK. Still a family-owned business, we are proud of our wonderful heritage of over 120 years in our industry and the growth of our network to over 250 stores nationwide in the Brewers Group. We place great emphasis on the development and growth of our colleagues - our mantra is to ‘help one another succeed’. To find out more about working with us visit www.Brewers.co.uk/careers

We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process - we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.

As a Retail Sales Advisor with Brewers, some of your responsibilities will include:

• Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
• Use product knowledge to provide recommendations and help customers find the best product for their needs
• Mix paint for Customers, process specialist orders, and request special stock within the Branch network
• Developing sales of the Company product range including wallpaper, paint and fabric
• Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
• Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
• Assisting with stock maintenance in the branch
• Unload deliveries and ensure stock is distributed throughout the store

Who we are looking for to join our team:

• Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
• Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
• Enjoys working and supporting a team, but can always be relied upon to work as an individual
• Willing to attend training to become a Fire Marshall and/or First Aider if required
• Keen to learn, develop skills, and progress within our industry
• Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate

In return we offer a comprehensive benefits package consisting of:

• Competitive salary
• 33 days holiday including bank holidays increasing with service (pro rata for part time)
• Free life assurance
• 5% of your salary employer contribution to the pension plan (subject to employee contributions)
• Stream - a money management app that gives you access to a percentage of your pay as you earn it
• Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents
• Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it
• Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments
• Brewers Colleague discounts giving you huge savings on home improvements
• Discounts and rewards with selected partners - major high street brands, supermarkets etc
• Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
• Staff uniform and uniform cleaning tax relief
• Comprehensive Induction Programme and ongoing development
• After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District

Other job titles associated with this role include Senior Retail Assistant, Retail Senior, Retail Supervisor, Retail Team Leader, Retail Manager, Team Leader, Senior Shop Assistant, Senior Stock Assistant