Retail Sales Advisor

Brewers Decorator Centres; Royal Tunbridge Wells; On-site; GBP 27,000; Full time

Job summary

An established industry player is seeking a friendly and reliable Retail Sales Advisor to join their team in Royal Tunbridge Wells. This role offers a fantastic opportunity to engage with customers and ensure the smooth operation of the store. While experience with products is not necessary, a passion for customer service and teamwork is essential. You will assist customers in finding the best products, manage stock, and contribute to a welcoming environment. With a commitment to employee development and a comprehensive benefits package, this position is perfect for those eager to grow within the retail sector.

Benefits

31 days holiday including bank holidays

Free life assurance

5% employer contribution to pension

Colleague discounts

Employee Assistance Programme

Access to healthcare treatments

Cycle to Work Scheme

Staff uniform

Comprehensive Induction Programme

Qualifications

• Exceptional customer service and communication skills.
• Approachable and friendly personality.
• Willingness to learn and develop skills.

Responsibilities

• Provide exceptional service to customers in the branch.
• Use product knowledge to help customers find the best products.
• Assist with stock maintenance and deliveries.

Skills

Customer Service

Communication Skills

Teamwork

Sales Skills

Education

High School Diploma

Job description

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Brewers Decorator Centres provided pay range

This range is provided by Brewers Decorator Centres. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Tunbridge Wells

40 hours a week

Monday to Friday with Saturdays on a rota

Salary - £26,945.00 per annum (pro rata) plus pension and company benefits

6 Month Fixed Term Contract

We have a great opportunity for a friendly and reliable Retail Sales Advisor to join the team at our Brewers Decorator Centre in Tunbridge Wells on a 6-month fixed-term contract. You will play a vital part in helping serve customers and keeping the branch running smoothly. Experience with our products isn't necessary-if you bring great customer service and teamwork skills to the table, we'll give you everything you need to succeed.

We are proud to have been serving the local community, supplying decorating materials to a range of customers in Tunbridge Wells for over 90 years. The store has a large and spacious showroom and attracts a mixture of trade and retail customers. We stock an impressive range of trade and designer paints as well as an extensive selection wallpapers, fabrics, soft furnishings and home décor items as well as all the decorating supplies and materials our customers need to get the job done. The team between them have a wealth of industry knowledge and experience with Brewers so it’s no wonder we have built up a strong customer base and a reputation for being the decorator’s first choice. The branch opening hours are Monday to Friday 7am - 5pm and Saturday 8am - 5pm.

We are a family-owned business with a wonderful heritage of over 120 years, leading the UK marketplace for the supply of decorating materials across the country. We know that our people make our business unique. We place great emphasis on the development and growth of our colleagues - our mantra is to ‘help one another succeed’. To find out more about working with us visit www.Brewers.co.uk/careers

We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process - we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.

As a Retail Sales Advisor with Brewers, some of your responsibilities will include:

• Provide exceptional service to customers in the branch, to deliver upon our reputation for quality Brewers service
• Use product knowledge to provide recommendations and help customers find the best product for their needs
• Mix paint for Customers, process specialist orders, and request special stock within the Branch network
• Developing sales of the Company product range including wallpaper, paint and fabric
• Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
• Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
• Assisting with stock maintenance in the branch
• Unload deliveries and ensure stock is distributed throughout the store
• Keep our Warehouse organised and safe, in line with company standards
  
  

Who We Are Looking For To Join Our Team

• Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
• Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
• Enjoys working and supporting a team, but can always be relied upon to work as an individual
• Willing to attend training to become a Fire Marshall and/or First Aider if required
• Keen to learn, develop skills, and progress within our industry
• Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate
  
  

In return, we offer a comprehensive benefits package consisting of:

• Competitive rates of pay
• 31 days holiday including bank holidays increasing with service (pro rata for fixed term contract)
• Free life assurance
• 5% of your salary employer contribution to the pension plan (subject to employee contributions)
• We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
• Brewers Colleague discounts giving you huge savings on your home improvements
• Employee Assistance Programme - accessible to colleagues, partner/spouse and dependants
• Access to Medicash, an optional funded scheme where you can claim money back for the most common routine healthcare treatments
• Discounts and rewards with selected partners - major high street brands, supermarkets etc
• Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis,
• Staff uniform and uniform cleaning tax relief
• Comprehensive Induction Programme
• After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity and Paternity pay and a chance to use one of our two Company Holiday Homes in Cornwall or the Lake District
  
  

To apply for this exciting opportunity, please click the Apply Now button on this page to complete the mandatory application form.

Please note -this role may be removed from listings before the closing date if we are successful in finding an appointment.

Please ensure you fully complete the application process if you wish to be considered for this position. Due to the number of applications we receive, we are unable to respond to any applicants that do not complete the process.

Other job titles associated with this role include Retail Assistant, Retail Team Leader, Retail Advisor, Retail Associate, Shop Assistant, Stock Assistant

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Customer Service

• Industries

  Retail

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