Retail Sales Advisor

Brewers Decorator Centres; Redhill; On-site; Part time

Job summary

An established industry player is seeking a friendly and reliable Retail Sales Advisor to join their dynamic team in Redhill. This exciting opportunity involves providing exceptional service to customers, assisting with product recommendations, and ensuring the smooth operation of the branch. With over 100 years of experience, this family-run business values its employees and offers comprehensive training and development opportunities. If you are passionate about customer service and eager to learn, this role is perfect for you. Join a supportive team and help create memorable experiences for customers while enjoying a range of attractive benefits.

Benefits

31 days holiday including bank holidays

Free life assurance

5% employer pension contribution

Profit share scheme

Staff discounts

Uniform

Employee Assistance Programme

Discounts with selected partners

Cycle to Work Scheme

Comprehensive Induction Programme

Qualifications

• Ausgezeichnete Kundenservice- und Kommunikationsfähigkeiten sind erforderlich.
• Vorkenntnisse im Einzelhandel sind von Vorteil, aber nicht erforderlich.

Responsibilities

• Bereitstellung eines außergewöhnlichen Kundenservices in der Filiale.
• Mischen von Farben und Bearbeiten von Spezialbestellungen.

Skills

Kundenservice

Kommunikationsfähigkeiten

Teamarbeit

Produktkenntnisse

Education

Keine spezifische Ausbildung erforderlich

Job description

Reference: FEB20257700

Expiry date: 22:00, Fri, 14th Feb 2025

Location: Redhill

Benefits: Free life assurance, 5% salary employer pension contribution subject to employee contributions, Profit share scheme after qualifying period, Staff discounts, Uniform, 31 days holiday including bank holidays (pro-rata for part time)

Position: Retail Sales Advisor

Hours: 24 hours a week, Monday, Tuesday, Wednesday - with some Saturdays required. (There can be some flexibility with the days worked)

Salary: £12.10 per hour plus company pension and benefits

We have a great opportunity for a friendly and reliable Retail Sales Advisor to join the team at our Brewers Decorator Centre in Redhill to provide exceptional service to our customers in our store. You will play a vital part in helping serve customers and keeping the branch running smoothly - experience with our products isn't necessary, if you bring great customer service and team working skills to the table, we'll give you everything you need to succeed.

Located close to Redhill town centre, we have been established in Redhill for over 100 years with this store being the first Brewers branch to be opened outside of Eastbourne. With a large showroom selling wallcoverings and soft furnishings as well as a vast range of designer and trade paints, we are well known for being the first choice for decorating materials in the area for all home décor and professional projects.

Our friendly team have a wealth of industry knowledge between them so if you are looking to expand your skills, you will be in the best place to do it. The branch opening hours are Monday to Friday 7am – 5pm and Saturday 8am – 5pm.

A family run business for almost 120 years; we have a long history in our industry and have grown to over 190 branches nationwide. We know that our people make our business unique, and place great emphasis on the development and growth of our colleagues.

We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process – we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.

Responsibilities:

1. Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
2. Use product knowledge to provide recommendations and help customers find the best product for their needs
3. Mix paint for customers, process specialist orders, and request special stock within the branch network
4. Develop sales of the company product range including wallpaper, paint and fabric
5. Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
6. Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
7. Assist with stock maintenance in the branch
8. Unload deliveries and ensure stock is distributed throughout the store

Who we are looking for:

1. Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
2. Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
3. Enjoys working and supporting a team, but can always be relied upon to work as an individual
4. Willing to attend training to become a Fire Marshall and/or First Aider if required
5. Keen to learn, develop skills, and progress within our industry
6. Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate

In return we offer a comprehensive benefits package consisting of:

1. Competitive rates of pay
2. 31 days holiday including bank holidays increasing with service
3. Free life assurance
4. 5% of your salary employer contribution to the pension plan (subject to employee contributions)
5. We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
6. Brewers Colleague discounts giving you huge savings on your home improvements
7. Employee Assistance Programme - accessible to colleagues, partner/spouse and dependants
8. Access to Medicash, an optional contributory scheme where you can claim money back for the most common routine healthcare treatments
9. Discounts and rewards with selected partners - major high street brands, supermarkets etc
10. Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
11. Staff uniform and uniform cleaning tax relief
12. Comprehensive Induction Programme
13. After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity and Paternity pay and a chance to use one of our two Company Holiday Homes in Cornwall or the Lake District

To apply for this exciting opportunity, please click the Apply Now button on this page to complete the mandatory application form.

Please note – this role may be removed from listings before the closing date if we are successful in finding an appointment.

Please ensure you fully complete the application process if you wish to be considered for this position. Due to the number of applications we receive, we are unable to respond to any applicants that do not complete the process.