Retail Sales Advisor

Brewers Decorator Centre; Reading; On-site; GBP 10,000 - 12,000; Full time

Benefits offered by this job

Competitive salary

33 days holiday

Free life assurance

Pension contribution 5%

Staff discounts

Uniform

Job summary

Brewers Decorator Centre in Reading West (Tilehurst) is seeking a friendly Retail Sales Advisor to deliver exceptional service and support the Branch Manager in daily operations. Prior product knowledge is helpful, but training will be provided.

The role involves stock handling, assisting customers, and contributing to a positive in-store experience. 16 hours over 2 days a week including Saturday, with a competitive salary and pension benefits.

Qualifications

• Exceptional customer service and communication skills are essential.
• Experience in retail or sales is advantageous but training will be provided.

Responsibilities

• Provide exceptional service to customers in branch to uphold Brewers service reputation.
• Use product knowledge to guide customers to suitable products.
• Mix paint for customers, process specialist orders, and request stock.
• Develop sales of wallpaper, paint and fabric.
• Build relationships with customers to identify needs and provide a comprehensive service.
• Promote seasonal items and merchandise goods in-store to boost sales.
• Assist with stock maintenance and unload deliveries to ensure stock distribution.

Skills

Exceptional customer service

Strong communication

Job description

We are excited you have visited our Careers page. We are seeking talented individuals that are excellent in their field of expertise and are posed with all potential and skills necessary to help us meet future business challenges.

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Reference: AUG20260138

Expiry date: 2026-09-04 21:00:00.000

Location: Reading

Benefits: Free life assurance, 5% salary employer pension contribution (subject to employee contributions), Profit share scheme after qualifying period, Staff discounts, uniform, 33 days holiday including bank holidays (Pro rata for part time)

16 hours across 2 days a week (Including Saturday)

Salary - £11,254.00 per annum plus company pension and benefits

We have an exciting opportunity for a friendly and reliable Retail Sales Advisor to join the team at our Brewers Decorator Centre in Reading West (Tilehurst), to provide exceptional service to our customers in store. You will play a vital part in keeping the branch running smoothly and efficiently and providing essential support to the Branch Manager - experience with our products isn't strictly necessary, if you are a natural leader and can bring great customer service, sales experience and team working skills to the table, we'll give you everything you need to succeed.

Our Tilehurst Decorator Centre is in the West of Reading and carries an extensive range of trade paints, decorating tools and equipment. Our friendly team is on hand to advise both the seasoned professional and keen home decor enthusiasts. The branch opening hours are moving to Monday to Friday 7am to 5pm and Saturday 8am to 5pm.

Ranked in The Sunday Times Best Places to Work 2025 - Brewers Decorator Centres are the largest independent supplier of decorating materials supplying both trade and retail customers across the UK. Still a family-owned business, we are proud of our wonderful heritage of over 120 years in our industry and the growth of our network to over 250 stores nationwide in the Brewers Group. We place great emphasis on the development and growth of our colleagues - our mantra is to ‘help one another succeed’. To find out more about working with us visit www.brewers.co.uk/careers

We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process - we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.

As a Retail Sales Advisor with Brewers, some of your responsibilities will include:

• Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
• Use product knowledge to provide recommendations and help customers find the best product for their needs
• Mix paint for Customers, process specialist orders, and request special stock within the Branch network
• Developing sales of the Company product range including wallpaper, paint and fabric
• Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
• Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
• Assisting with stock maintenance in the branch
• Unload deliveries and ensure stock is distributed throughout the store

Who we are looking for to join our team:

• Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
• Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
• Enjoys working and supporting a team, but can always be relied upon to work as an individual
• Willing to attend training to become a Fire Marshall and/or First Aider if required
• Keen to learn, develop skills, and progress within our industry
• Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate

In return we offer a comprehensive benefits package consisting of:

• Competitive salary
• 33 days holiday including an allowance for selected bank holidays, increasing with service (pro rata for part time)
• Free life assurance
• 5% of your salary employer contribution to the pension plan (subject to employee contributions)
• Stream - a money management app that gives you access to a percentage of your pay as you earn it
• Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents
• Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it
• Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments
• Brewers Colleague discounts giving you huge savings on home improvements
• Discounts and rewards with selected partners - major high street brands, supermarkets etc
• Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
• Staff uniform and uniform cleaning tax relief
• Comprehensive Induction Programme and ongoing development
• After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District

Please note -this role may be removed from listings before the closing date if we are successful in finding an appointment.

Please ensure you fully complete the application process if you wish to be considered for this position. Due to the number of applications we receive, we are unable to respond to any applicants that do not complete the process.

Other job titles associated with this role include Retail Assistant, Retail Team Leader, Retail Advisor, Retail Associate, Shop Assistant, Stock Assistant