Retail Sales Advisor

Warren James Jewellers; Maidstone; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Retail Sales Advisor who is passionate about jewellery and committed to providing exceptional customer service. In this role, you will work within a small team to enhance the shopping experience, engage with customers, and promote the brand effectively. With opportunities for both full and part-time contracts, this position offers a supportive environment where your contributions will be valued. Enjoy benefits like staff discounts and generous holiday allowances as you help to grow a beloved brand. If you have the enthusiasm and drive to succeed, this is the perfect opportunity for you.

Benefits

28 days holiday (increasing to 33 after 5 years)

Staff discount on jewellery purchases

Monthly pay

Incentives and treats throughout the year

Qualifications

• Passion for jewellery and customer service.
• Ability to work independently and as part of a team.

Responsibilities

• Maximise sales and customer numbers in the shop.
• Maintain visual jewellery displays and create a welcoming environment.

Skills

Customer Service

Sales

Teamwork

Attention to Detail

Job description

Retail Sales Advisor - 13.5 hrs Maidstone

Warren James is on the lookout for a Retail Sales Advisor — someone who loves wearing and promoting our jewellery with a desire to drive sales and increase our brand awareness.

About Us

At Warren James, we are a company made up of real people who are passionate about what we do. You are known by your name, not a number.

Our company ethos remains dedicated to keeping the high street alive and providing a great retail environment. We are committed to offering our customers a delightful in-store shopping experience with face-to-face customer service provided by our friendly, knowledgeable teams.

Starting from humble beginnings with a single shop, we have grown into a well-known, nationwide, trusted high street retailer with over 200 shops and an online shopping platform. We are dedicated to looking after and continually developing our growing customer community.

This is a great opportunity to join one of the UK’s best-loved jewellery brands and help us spread our passion and enthusiasm for our customers and our jewellery.

The Retail Sales Advisor Role

1. Be part of a small team working within Warren James policies, procedures, and processes, helping to look after the shop and customers to maximise sales and customer numbers.
2. Create a welcoming environment and provide great one-to-one customer experiences.
3. Engage in a variety of daily tasks, including maintaining visual jewellery displays.
4. Develop and maintain good knowledge of our jewellery.
5. Set a positive example in everything you do.

The Retail Sales Advisor Essentials

1. Display a genuine passion for jewellery and customer service.
2. Promote a smart and well-groomed appearance to reflect our company’s public image.
3. Work independently and proactively.
4. Enjoy working as part of a team and following management instructions.
5. Pay attention to detail in all tasks.
6. No jewellery knowledge is required as training will be provided.

The Benefits

1. Full and Part-Time contracts available.
2. 28 days of holiday per year, increasing to 33 days after 5 years (*including 8 Bank Holidays, pro-rata for part-time).
3. Monthly pay directly into your bank account.
4. Staff discount on our jewellery purchases.
5. Incentives and treats throughout the year.

If you are passionate and enthusiastic about customers and sales, and believe you have what it takes, we would love to hear from you. Click below to apply.