Retail Sales Advisor

Brewers Decorator Centres; Aylesbury; On-site; GBP 26,000; Full time

Job summary

Join a family-run business with nearly 120 years of history as a Retail Sales Advisor in Aylesbury. This role offers a chance to provide exceptional service to customers, ensuring they find the best products for their needs. With a focus on teamwork and customer satisfaction, you'll be part of a renowned team that values your contributions. Enjoy competitive pay, generous holiday, and a range of benefits including life assurance and a pension plan. If you're friendly, reliable, and eager to learn, this is the perfect opportunity to grow within a supportive environment.

Benefits

Free life assurance

5% salary employer pension contribution

Profit share scheme

Staff discounts

31 days holiday including bank holidays

Wagestream app

Employee Assistance Programme

Medicash scheme

Cycle to Work Scheme

Comprehensive Induction Programme

Qualifications

• Exceptional customer service and communication skills are essential.
• Willingness to learn and develop skills within the industry.

Responsibilities

• Provide exceptional service to customers in branch.
• Mix paint for customers and process specialist orders.
• Build relationships with customers to identify their needs.

Skills

Customer Service

Communication Skills

Teamwork

Problem Solving

Education

Retail Experience

Job description

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Reference: FEB20258194

Expiry date: 22:00, Fri, 21st Feb 2025

Location: Aylesbury

Benefits: Free life assurance, 5% salary employer pension contribution (subject to employee contributions), Profit share scheme after qualifying period, Staff discounts, uniform, 31 days holiday including bank holidays

Aylesbury

40 hours per week over 5 days

Monday to Friday with Saturdays on a rota

Salary: £25,255.00 per annum / £12.10 an hour plus pension and company benefits

We have an exciting opportunity for a friendly and reliable Retail Sales Advisor to join the team at our Brewers Decorator Centre in Aylesbury, to provide exceptional service to our customers in store. You will play a vital part in helping us serve customers and keeping the branch running smoothly - experience with our products isn't necessary, if you bring great customer service and team working skills to the table, we'll give you everything you need to succeed.

Our Aylesbury Decorating Centre is conveniently located on the Gatehouse Industrial Estate. We are renowned through the country for providing friendly and knowledgeable customer service - it's why we welcome so many repeat customers back into our business.

A family run business for almost 120 years; we are proud of our long history in our industry and have grown our branch network to over 200 stores nationwide in the Brewers Group. We know that our people make our business unique, and place great emphasis on the development and growth of our colleagues.

We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process – we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.

Responsibilities:

1. Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
2. Use product knowledge to provide recommendations and help customers find the best product for their needs
3. Mix paint for customers, process specialist orders, and request special stock within the Branch network
4. Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
5. Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
6. Assisting with stock maintenance in the branch
7. Unload deliveries and ensure stock is distributed throughout the store

Who we are looking for:

1. Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
2. Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
3. Enjoys working and supporting a team, but can always be relied upon to work as an individual
4. Willing to attend training to become a Fire Marshall and/or First Aider if required
5. Keen to learn, develop skills, and progress within our industry
6. Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate

In return we offer:

1. Competitive rates of pay
2. 31 days holiday including bank holidays increasing with service
3. Free life assurance
4. 5% of your salary employer contribution to the pension plan (subject to employee contributions)
5. Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
6. Brewers Colleague discounts giving you huge savings on your home improvements
7. Employee Assistance Programme - accessible to colleagues, partner/spouse and dependants
8. Access to Medicash, an optional funded scheme where you can claim money back for the most common routine healthcare treatments
9. Discounts and rewards with selected partners - major high street brands, supermarkets etc
10. Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
11. Staff uniform and uniform cleaning tax relief
12. Comprehensive Induction Programme
13. After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity and Paternity pay and a chance to use one of our two Company Holiday Homes in Cornwall or the Lake District

To apply for this exciting opportunity, please click the Apply Now button on this page to complete the mandatory application form.

Please note – this role may be removed from listings before the closing date if we are successful in finding an appointment.

Please ensure you fully complete the application process if you wish to be considered for this position. Due to the number of applications we receive, we are unable to respond to any applicants that do not complete the process.