Retail Sales Adviser – Premium Cycling Store

JR United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in the cycling retail sector is seeking a passionate Retail Sales Adviser to join their flagship store in London. This role offers a unique opportunity to combine your love for cycling with your sales expertise in a dynamic retail environment. You will deliver exceptional customer experiences, build lasting relationships, and become a product expert in the latest cycling gear. With competitive salary and commission, exclusive staff discounts, and a chance to work with top-tier brands, this position is perfect for those who thrive in a fast-paced, innovative setting. If you're ready to ride with us, apply today!

Benefits

Competitive Base Salary

Uncapped Commission

Exclusive Staff Discounts

Company Pension Scheme

Cycle to Work Scheme

Qualifications

• Experience in retail sales, preferably in a performance-focused environment.
• Strong knowledge of cycling gear and accessories.

Responsibilities

• Engage customers and provide tailored advice on cycling products.
• Maintain stock accuracy and manage customer orders.

Skills

Retail Sales Experience

Knowledge of Cycling Equipment

Outstanding Communication Skills

Customer Service Skills

Detail-oriented

Tools

Inventory Systems

Job description

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Retail Sales Adviser – Premium Cycling Store, London (Kingston upon Thames)

Client: Sigma Sports

Location: London (Kingston upon Thames), United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description:

Hours: Full Time, 40 hours per week (Monday - Sunday)

Reports To: Store Manager

Join the Ride. Fuel Your Passion. Drive Sales.

Are you sales-driven and a rider who lives and breathes cycling? Do you thrive in a fast-paced retail environment where premium customer experiences are the standard—not the exception? If you’re ready to combine your passion for two wheels with your flair for sales, Sigma Sports Hampton Wick wants you to join our team of like-minded people.

As a Retail Sales Adviser at our flagship store, you’ll be front and centre—delivering world-class service, exceeding sales targets, and helping customers discover the very best cycling and triathlon gear on the market. From seasoned road racers to first-time triathletes, you’ll be their go-to expert.

This is your chance to join a premium retail environment powered by innovation, expertise, and the most exciting brands in the industry.

Key Responsibilities

• Engage every customer with enthusiasm and expertise
• Identify opportunities to up sell, cross-sell, and close sales
• Build lasting customer relationships that keep them coming back

Deliver a Premium Customer Experience

• Offer charismatic, tailored advice to cycling enthusiasts and high-net-worth clients alike
• Go above and beyond to ensure every customer leaves inspired and satisfied

Become a Product Expert

• Stay ahead of the curve with the latest tech, gear, and performance apparel
• Represent the best brands in cycling with confidence and authority

Contribute to Operational Efficiency

• Maintain stock accuracy and handle inventory with precision
• Process and manage customer orders from delivery to aftercare
• Ensure the store is always immaculate, well-merchandised, and ready for customers

Collaborate and Contribute

• Be part of a tight-knit, passionate team that supports one another
• Share knowledge, uphold standards, and contribute to a positive store culture

What You’ll Bring:

• Retail sales experience, ideally in a performance-focused environment
• Strong knowledge of cycling equipment, accessories, and clothing
• A genuine passion for the sport—and the lifestyle
• Outstanding communication and customer service skills
• Detail-oriented with good organisational and stock handling skills
• Experience with inventory systems is a plus

Benefits:

• Competitive base salary + uncapped commission
• Exclusive staff discounts on the best gear in cycling
• Work with cutting-edge tech, top-tier brands, and expert colleagues
• Company pension scheme and Cycle to Work scheme
• Be part of a dynamic, growing retail team with exciting career opportunities

Ready to Ride With Us?

If you're serious about cycling and even more serious about sales, this is your chance to join one of the UK’s most exciting retail destinations.

Send your CV and a short cover letter telling us why you’re the perfect fit to: [emailprotected]

We can’t wait to meet the next star of our sales floor.