Retail Projects Director

Acorn by Synergie; Salisbury; Hybrid; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Car allowance

Bonus

Hybrid work

International travel

Job summary

Acorn by Synergie near Swindon, Wiltshire is seeking a Retail Project Director to take strategic ownership of high-profile client projects, delivering growth and operational excellence across multinational accounts.

You will lead commercial negotiations, manage suppliers and cross-functional teams across design, finance, and supply chain, and travel internationally as required. This senior role offers a competitive package with car allowance and bonus in a permanent, hybrid setup.

Qualifications

• Extensive experience delivering commercial projects at Director or senior management level.
• Proven track record with multinational retail clients, internationally preferred.
• Strong negotiation, tendering, and contract management experience.
• Experience managing complex client relationships.
• Knowledge of FSC, EUDR, UKTR and EUTR regulations.

Responsibilities

• Take commercial ownership of key client projects from development to delivery.
• Develop strategies to retain clients and grow revenue.
• Lead senior client relationships and negotiations.
• Manage pricing reviews, tenders, and contract variations.
• Oversee supply chain coordination with cross-functional teams.
• Monitor KPIs, budgets, and profitability.
• Prepare forecasts and account plans.
• Ensure compliance with FSC, EUDR, UKTR and EUTR.

Skills

Commercial delivery

Account management

Negotiation

Stakeholder engagement

Budget management

Leadership

Strategic thinking

International collaboration

Job description

Job Description

Retail Project Director

Near Swindon, Wiltshire | £80,000 per annum + Car Allowance + Bonus | Permanent | Hybrid (3 Days Office / 2 Days Home) | International Travel

Introduction

Acorn by Synergie is recruiting for an experienced Retail Project Director to join a growing business based near Swindon.

You'll take strategic ownership of high-profile client projects and accounts, working with multinational retail clients, global suppliers and manufacturers to deliver commercial growth, operational excellence and long-term client relationships.

International travel is essential, so a full UK driving licence and valid passport are required.

What We Offer

• £80,000 per annum + car allowance and bonus.
• Permanent, full-time position.
• Hybrid working: 3 days office-based / 2 days home-based.
• Flexible working depending on business and client requirements.
• International travel opportunities.
• Senior-level responsibility across major retail projects and client accounts.

Key Duties

• Take commercial ownership of key client projects and accounts from development through to delivery.
• Develop account strategies to support client retention, revenue growth and margin improvement.
• Act as the senior point of contact for key clients and build strong, long-term relationships.
• Manage commercial development and pricing of new products and projects with global suppliers and manufacturers.
• Select, manage and develop suppliers based on quality, cost and delivery requirements.
• Oversee product and design development, ensuring projects meet client briefs and are fit for purpose.
• Identify opportunities for account growth, cross-selling and upselling.
• Monitor KPIs, budgets, revenue and profitability, implementing corrective actions where required.
• Lead client review meetings and identify continuous improvement opportunities.
• Manage pricing reviews, contract variations, renewals and commercial negotiations.
• Support tenders, new business opportunities and contract mobilisation.n
• Identify and manage commercial, contractual and operational risks.
• Prepare forecasts, account plans and performance reports.
• Work closely with design, finance, supply chain, project management and operational teams.
• Ensure projects meet agreed timescales, costs and deliverables.
• Ensure supply chain activities comply with relevant FSC, EUDR, UKTR and EUTR regulations.

Requirements

• Significant experience in commercial project delivery at Director or senior management level.
• Proven experience delivering major projects for multinational retail clients, ideally internationally.
• Strong track record managing key accounts and delivering revenue and margin growth.
• Extensive experience managing complex client relationships.
• Proven commercial negotiation, tendering and contract management experience.
• Strong supplier and manufacturer management experience.
• Experience in product or project development and global sourcing.
• Strong understanding of supply chain operations.
• Experience working cross-functionally with design, finance, supply chain and operational teams.
• Experience managing commercial, contractual and operational risk.
• Knowledge of FSC, EUDR, UKTR and EUTR regulations.

Skills & Competencies

• Excellent relationship management and stakeholder engagement skills.
• Strong commercial awareness and financial acumen.
• Excellent negotiation, influencing and presentation skills.
• Strong analytical and strategic decision-making abilities.
• Experience managing budgets, profitability and commercial KPIs.
• Strong leadership and communication skills.
• Commercially driven approach focused on client retention and account growth.
• Ability to manage complex projects and competing priorities within an international environment.