Retail Optical Assistant

VISION EXPRESS; London Borough of Newham; Vor Ort; GBP 24.000 - 32.000; Vollzeit

Benefits dieser Stelle

Frames allowance

Unlimited lens spend

33 days holiday (buy/sell)

Staff discounts

Free eye tests

Wellbeing support

OneSight Foundation support

Zusammenfassung

Vision Express (UK) Limited is seeking a Retail Optical Assistant to join our premium eyewear and med-tech team. You will deliver confident customer service, advise on products, assist with fittings, and support pre-screening eye tests using the latest optical technology.

A friendly, proactive attitude and comfort with digital tools will help you thrive in our busy store. We offer a frames allowance, extensive lens options, generous holiday (33 days with buy/sell), staff discounts, wellbeing

Qualifikationen

• Confident customer-facing communication and product recommendation.
• Comfort with digital tools and eyewear tech.
• Capable of learning pre-screening procedures and minor repairs.
• Positive team player with a can-do attitude.

Aufgaben

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

Kenntnisse

Customer service

Product advice

Eye care technology

Team player

Jobbeschreibung

Retail Optical Assistant - Vision Express

Where customer service meets premium eyewear and med-tech innovation.

Are you looking for a retail role in eye care where you can grow, learn, and make a difference?

Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.

What You'll Do

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

What You'll Get

• £350 towards frames or designer sunglasses, with unlimited spend on lenses.
• 33 days holiday with buy/sell options
• Family & friends discounts + free eye tests
• Employee wellbeing support
• Opportunities to support global vision through the OneSight Foundation

Earn More at Vision Express

Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn £85-£520/month bonus - with uncapped potential for high performers. Your performance matters - and it pays off.

What We're Looking For

• Confident engaging with customers and recommending products
• Passionate about eyewear, style, and comfortable with digital tools
• Positive team player with a can-do attitude
• Strong communicator who listens and understands customer needs

Why Vision Express?

With over 590 stores across the UK, Ireland, and Jersey, we are a leading optical retailer and a growing med-tech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.