Retail Ops Assistant - Stock, Deliveries & Digital

Marks & Spencer; York and North Yorkshire; On-site; GBP 18,000 - 21,000; Full time

Job summary

Marks & Spencer is seeking a Customer Assistant in Operations to help keep stock flowing behind the scenes and ensure the shop floor stays full, clean, and ready for customers. You will handle deliveries, use digital tools to track stock, and play a key role in fast-paced retail operations.

The role requires physical work, a team mindset, and the ability to adapt to changing store needs, with a focus on accuracy and speed in daily tasks.

Qualifications

• Experience in stock management and deliveries.
• Ability to work in a fast-paced retail environment.
• Comfort using digital tools to track deliveries and stock.

Responsibilities

• Manage stock and deliveries to ensure the shop floor is stocked and ready for customers.
• Keep shelves full, clean and organized to support fast customer service.
• Work across store functions and be flexible to meet demand and pace.

Skills

Stock management

Delivery coordination

Digital literacy

Teamwork

Flexibility

Tools

ERP systems

POS systems

Job description

Marks & Spencer is seeking a Customer Assistant in Operations to help keep stock flowing behind the scenes and ensure the shop floor stays full, clean, and ready for customers. You will handle deliveries, use digital tools to track stock, and play a key role in fast-paced retail operations.

The role requires physical work, a team mindset, and the ability to adapt to changing store needs, with a focus on accuracy and speed in daily tasks.