Retail Ops Specialist – Stock & Deliveries

Marks and Spencer; Brighton; On-site; GBP 18,000 - 23,000; Full time

Job summary

Marks & Spencer is seeking a Customer Assistant in Operations to be the backstage powerhouse keeping stores running smoothly. The role involves handling stock, deliveries and essential behind-the-scenes work to ensure the shop floor stays full, clean and ready for customers.

You’ll move quickly, stay focused and work across teams, adapting to early deliveries and late stock shifts while using digital tools to track availability and movement of products.

Qualifications

• Flexibility is vital to work across the wider store and adapt to pace and demands of retail.
• Being digitally confident is essential to track deliveries and manage stock with speed and accuracy.
• Being a team player is essential, collaborating across functions and supporting colleagues.

Responsibilities

• Manage stock and deliveries to ensure the shop floor stays full, clean and ready for customers.
• Perform behind-the-scenes tasks to keep products flowing with urgency and accuracy.
• Work across store functions and support colleagues to maintain throughput.

Skills

Flexibility

Digital proficiency

Teamwork

Job description

Marks & Spencer is seeking a Customer Assistant in Operations to be the backstage powerhouse keeping stores running smoothly. The role involves handling stock, deliveries and essential behind-the-scenes work to ensure the shop floor stays full, clean and ready for customers.

You’ll move quickly, stay focused and work across teams, adapting to early deliveries and late stock shifts while using digital tools to track availability and movement of products.