Retail Operations Assistant: Stock & Deliveries

Marks and Spencer; Rugby; On-site; GBP 12,000 - 18,000; Full time

Job summary

Marks and Spencer is hiring a Customer Assistant in Operations for the Christmas period. You’ll work behind the scenes to keep stock moving, deliveries arriving on time and the shop floor ready for customers.

The role is physically demanding and fast-paced, requiring flexibility across the store, strong digital tool usage, and good teamwork to support colleagues and keep operations smooth.

Qualifications

• Stock management and deliveries handling
• Digital tools usage for tracking deliveries and stock
• Teamwork and flexibility across store operations
• Ability to work in a fast-paced, high-intensity retail environment

Responsibilities

• You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop.
• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Job description

Marks and Spencer is hiring a Customer Assistant in Operations for the Christmas period. You’ll work behind the scenes to keep stock moving, deliveries arriving on time and the shop floor ready for customers.

The role is physically demanding and fast-paced, requiring flexibility across the store, strong digital tool usage, and good teamwork to support colleagues and keep operations smooth.