Retail Operations Supervisor (Hiring Immediately)

JR United Kingdom; Newcastle upon Tyne; On-site; GBP 36,000 - 45,000; Full time

Job summary

An established industry player is seeking a Retail Operations Supervisor to lead a dynamic team in Newcastle upon Tyne. This role offers a competitive salary and benefits, including generous holiday entitlement and a pension scheme. You will be responsible for managing store operations, inspiring your team, and ensuring excellent customer service. With ongoing training and opportunities for career progression, this position is ideal for those looking to thrive in a fast-paced retail environment. Join a company that values diversity and inclusion, and take the next step in your career today!

Benefits

30-35 days holiday (pro rata)

10% in-store discount

Pension scheme

Ongoing training

Enhanced family leave

Additional perks

Qualifications

• Experience leading and developing a team in a fast-paced environment.
• Ability to monitor, manage, and improve KPIs.

Responsibilities

• Manage the store independently in the absence of the Store Manager.
• Provide excellent customer service and handle queries.
• Ensure compliance with Health and Safety laws and standards.

Skills

Team Leadership

Communication Skills

Time Management

Problem-Solving

Customer Service

KPI Management

Job description

Retail Operations Supervisor (Hiring Immediately), Newcastle-upon-Tyne, Tyne and Wear

Client: Lidl

Location: Newcastle-upon-Tyne, Tyne and Wear, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

3

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

Summary
£36,000 - £44,500 per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table, but we also have a whole lot in common. We’re resilient, confident, and trusted leaders—just like you. As a Deputy Store Manager at Lidl, you’ll be calm, collected, and hands-on, managing shop floor operations and behind-the-scenes tasks. Your responsibilities include managing cash processes, monitoring stock integrity, inspiring colleagues, and stepping into the Store Manager's role when absent. We offer a competitive salary, benefits supporting your well-being, and opportunities for career progression. With the right training, we’ll help you thrive in your role and succeed in your career here.

What you'll do

1. Set a spectacular example for the Store Team and customers
2. Manage the store independently in the absence of the Store Manager
3. Lead and motivate the team using our Leadership & Company Principles
4. Check and work deliveries, manage the till area, and monitor KPIs
5. Provide excellent customer service and handle queries
6. Ensure compliance with Health and Safety laws and standards

What you'll need

• Experience leading and developing a team in a fast-paced environment
• Excellent communication skills
• Strong time management, delegation, and problem-solving skills
• Confidence to support your team during shifts
• Pride in delivering outstanding customer service
• Ability to monitor, manage, and improve KPIs

What you'll receive

• 30-35 days holiday (pro rata)
• 10% in-store discount
• Pension scheme
• Ongoing training
• Enhanced family leave
• Additional perks

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to grow in a fair, respectful, and inclusive environment. If you're ready to make a difference and advance your career, apply now. Employment is conditional upon satisfactory references and background checks.