Retail Operations Supervisor (Hiring Immediately)

JR United Kingdom; Merthyr Tydfil; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading company in retail is seeking a Retail Operations Supervisor in Merthyr Tydfil. This role involves motivating a team, managing store operations, and ensuring excellent customer service in a fast-paced environment. The company offers competitive pay, holiday benefits, and a commitment to diversity and inclusion.

Benefits

30-35 days holiday (pro rata)

10% in-store discount

Enhanced family leave

Pension scheme

Long service awards

Qualifications

• Experience leading a team in a busy environment.
• Effective delegation skills.
• Ability to stay calm under pressure.

Responsibilities

• Motivate and support your team.
• Manage store operations in the absence of the Store Manager.
• Ensure smooth shifts through effective inventory management.

Skills

Leadership

Delegation

Team Motivation

Problem Solving

Customer Service

Job description

Below is a refined version of the job description, improving formatting and clarity while preserving the original content and intent.

Retail Operations Supervisor (Hiring Immediately), Merthyr Tydfil

Client:

Lidl

Location:

Merthyr Tydfil, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

6

Posted:

21.05.2025

Expiry Date:

05.07.2025

Job Description:

Summary

• Starting from £14.65 per hour
• 30 to 40 hour contract
• 30-35 days holiday (pro rata)
• 10% in-store discount
• Enhanced family leave

Everyone who works at Lidl brings something unique to the table, but we also have a whole lot in common. We’re reliable, organised, and ready to go far—just like you.

As a Retail Shift Manager at Lidl, you’ll help us maintain high standards daily. From motivating your team to taking responsibility for the shop floor, you’ll keep our store running smoothly in a fast-paced and challenging environment. You’ll enjoy responsibilities that showcase your leadership potential and set the stage for future success.

In return, we offer a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts. Our benefits package is designed to support your well-being and work-life balance. We’re committed to supporting your career development, providing training to help you thrive and succeed at Lidl.

What you'll do

• Motivate and support your team, learning from our Leadership and Company Principles
• Solve problems swiftly and delegate tasks effectively
• Create an environment where your colleagues can succeed alongside you
• Manage store operations and colleagues in the absence of the Store Manager and Deputy Store Manager
• Handle freshness, cash processes, inventory, and stock management to ensure smooth shifts
• Provide customers with the best possible shopping experience

What you'll need

• Experience leading a team to achieve targets in a busy, fast-paced environment
• Effective delegation skills and ability to motivate your team
• Patience and a friendly manner, with the ability to stay calm under pressure
• Passion to be a key part of the Store Team
• A proactive and encouraging approach to colleague development and store operations

What you'll receive

• 30-35 days holiday (pro rata)
• 10% in-store discount
• Enhanced family leave
• Pension scheme
• Long service awards
• And more perks you deserve

At Lidl, we value diversity, equity, and inclusion. We welcome applicants from all backgrounds to join us in a fair, respectful, and inclusive environment. If you’re ready to make a difference, advance your career, and find your place at Lidl, apply now.

Please note: Your employment is conditional upon the receipt of satisfactory references and, if requested, a satisfactory Disclosure and Barring Service check.