Retail Manager

The Card Shop; Greater London, Oxford; On-site; GBP 31,000 - 34,000; Full time

Job summary

The Card Shop is seeking a full-time Store Manager to oversee daily operations, staff management, and financial performance. The ideal candidate will have strong leadership skills, relevant experience, and a degree, ensuring a positive shopping experience for customers.

Qualifications

• Previous relevant experience required.
• Ability to lead and motivate a team.
• Strong organizational abilities.

Responsibilities

• Recruit, train, and supervise store staff.
• Manage daily operations and financial records.
• Plan and execute in-store promotions.

Skills

Leadership

Communication

Organizational Skills

Budgeting

Inventory Management

Education

Bachelor’s or Master’s Degree

Job description

Duties and Responsibilities:

1. Recruit, train, and supervise store staff, ensuring they are knowledgeable about products and customer service standards.
2. Schedule staff shifts and manage employee performance, providing feedback and conducting performance evaluations.
3. Stay informed about new products, trends, and competitors in the card and gift industry to provide valuable insights and recommendations.
4. Ensure the store is clean, organized, and visually appealing, adhering to company standards for merchandising and displays.
5. Oversee inventory management, including stock ordering, receiving, and merchandising to ensure optimal product availability.
6. Manage daily operations, including cash handling, banking, and maintaining accurate financial records.
7. Plan and execute in-store promotions and marketing initiatives to attract customers and boost sales.
8. Prepare and manage the store budget, monitoring expenses and revenues to ensure financial targets are met.
9. Participate in community events and initiatives to promote the store and its offerings.
10. Address and resolve any conflicts or issues that arise among staff or with customers professionally.

Skills, Experience, and Qualifications:

1. Ability to lead, motivate, and develop a team, fostering a positive and productive work environment.
2. Excellent verbal and written communication skills.
3. Strong organizational abilities to manage multiple tasks, prioritize responsibilities, and maintain efficient store operations.
4. Proficiency in budgeting, financial reporting, and inventory management.
5. Previous relevant experience.
6. A relevant bachelor’s or master’s degree.

Additional Details:

• Experience: Required
• Employment: Full-time
• Salary: £31,000 – £34,000 yearly

About The Card Shop:

The Card Shop is a retailer offering a wide selection of cards for all occasions, along with gifts, toys, and party supplies such as helium balloons, candle banners, and balloons.