Retail Lead & Brand Ambassador

Tapestry, Inc.; West Midlands; On-site; GBP 31,000 - 34,000; Full time

Benefits offered by this job

Volunteer day

Internal mobility

Employee discount

Incentive programme

Learning & development opportunities

Job summary

Coach, part of Tapestry, Inc., is seeking a Brand Ambassador in the United Kingdom. You will maintain leadership on the sales floor to reach sales targets and deliver an exceptional customer experience, while embodying Coach values and increasing brand awareness.

You will support store operations, assist in recruiting and training, analyze sales data, and champion a customer-focused culture that encourages internal mobility and development opportunities across the team.

Qualifications

• 1+ years of experience in managing retail space at the Lead Supervisor level.
• Can bend, reach, stretch and lift at least 25 pounds and up to 50 pounds for fixtures or product.

Responsibilities

• Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
• Serves as a Brand Ambassador embodying Coach values and increasing brand awareness.
• Leads implementation of Company initiatives and supports full operation of the store.
• Monitors and analyzes sales data, identifies trends, and makes recommendations to improve store performance.
• Supports the store with recruiting, interviewing, and training as needed.
• Provides feedback and guidance to improve individual and team performance; enforces store policies.

Skills

Sales leadership

Customer service

Job description

Coach, part of Tapestry, Inc., is seeking a Brand Ambassador in the United Kingdom. You will maintain leadership on the sales floor to reach sales targets and deliver an exceptional customer experience, while embodying Coach values and increasing brand awareness.

You will support store operations, assist in recruiting and training, analyze sales data, and champion a customer-focused culture that encourages internal mobility and development opportunities across the team.