Retail Insight Lead: Data-Driven Strategy & Narratives

John Lewis; City of Westminster; Hybrid; GBP 62,000 - 115,000; Part time

Job summary

John Lewis Partnership seeks an Insight Manager to steer strategic decision-making through commercial insights across retail. You will triangulate market trends, consumer behaviour, and internal data to deliver clear, impactful narratives for senior stakeholders.

This 12-month fixed-term role offers hybrid working from London and up to £80,000 depending on experience. Lead major insight projects and partner with merchandising, buying, and digital teams to inform business planning.

Qualifications

• Extensive experience in a customer insight Manager role across grocery/retail.
• Deep understanding of core market intelligence providers (BRC, IMRG, GFK, Circana).
• Proficient in turning complex data into clear, actionable business narratives with tools like Tableau.

Responsibilities

• Lead strategic insight projects to deliver actionable insights to stakeholders.
• Scope insight objectives for complex projects with key stakeholders.
• Triangulate data sources to answer business questions and identify new insights.

Skills

Customer insight

Market intelligence

Analytics & storytelling

AI technologies

Commercial acumen

Trend analysis

Stakeholder engagement

Tools

Nielsen Digital Purchases

Tableau

TGI

Job description

John Lewis Partnership seeks an Insight Manager to steer strategic decision-making through commercial insights across retail. You will triangulate market trends, consumer behaviour, and internal data to deliver clear, impactful narratives for senior stakeholders.

This 12-month fixed-term role offers hybrid working from London and up to £80,000 depending on experience. Lead major insight projects and partner with merchandising, buying, and digital teams to inform business planning.