Retail Growth Architect

Booker; Lowestoft; On-site; GBP 38,000 - 48,000; Full time

Benefits offered by this job

Colleague discounts

Pension plan

Eye care scheme

Cycle to work

Job summary

Booker is seeking a Retail Development Manager to lead engagement with Premier and Family Shopper retailers across Norfolk and the Lowestoft area. You’ll drive the Retail Plan, report to the Retail Development Controller, and collaborate with the Regional Retail Team to grow retailer performance.

You will manage a portfolio, recruit new business from competitors, challenge underperforming stores, and share feedback with retail functions while promoting a culture of inclusion and excellence.

Qualifications

• Successful career to date with a core skill set around influencing customers.
• Exceptional relationship building capability.
• Commercial understanding.
• Effectiveness in a remote field based role as well as being part of the Retail team.
• Ability to challenge, develop and embed change.
• Ability to make pragmatic decisions based on information given
• A natural ability to listen and advise customers on best practice.
• Strong intellectual capability, supported by judgement.
• A positive nature, able to adapt in a changing landscape
• A high level of resilience
• Basic Microsoft Office 365 and good IT skills

Responsibilities

• Managing an existing portfolio of disciplined Premier and Family Shopper retailers, assisting and advising them on ways to improve and enhance their Store offer to their consumers.
• A priority on recruiting new business from competitor and independent retailers through selling the benefits of joining the leading symbol fascia in the convenience sector.
• Challenging and advising on under performing stores, how they can improve to meet their contractual obligations.
• Ensuring that feedback is shared with the retail functions.
• Supporting the creation of a culture which recognises the right behaviours, with Everyone is Welcome and makes Booker A Place to Get On

Skills

Influencing customers

Relationship building

Commercial understanding

Remote work

Change management

Pragmatic decisions

Active listening

Judgement

Resilience

MS Office 365

Tools

MS Office 365

Job description

Booker is seeking a Retail Development Manager to lead engagement with Premier and Family Shopper retailers across Norfolk and the Lowestoft area. You’ll drive the Retail Plan, report to the Retail Development Controller, and collaborate with the Regional Retail Team to grow retailer performance.

You will manage a portfolio, recruit new business from competitors, challenge underperforming stores, and share feedback with retail functions while promoting a culture of inclusion and excellence.