Retail Floor Manager - Lead & Elevate Customer Experience

JD GROUP; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retail company in Greater London is seeking an enthusiastic Floor Manager eager to advance in their career. You will play a key role in ensuring excellent customer satisfaction and leading the shopfloor team. The ideal candidate will have supervisory experience in retail, strong communication skills, and a passion for developing others. This position offers a range of benefits, including discounts and development opportunities, in a dynamic and supportive environment.

Benefits

Monthly discretionary bonus schemes

25% company discount

Access to health and well-being services

Discounted gym memberships

Incremental holiday allowance

Qualifications

• Experience in a fast-paced retail or customer-facing environment.
• Understanding of retail trends and competitors.
• Ability to maintain high standards on the shop floor.

Responsibilities

• Drive customer satisfaction by ensuring exceptional service standards.
• Lead and develop the shopfloor team to high performance.
• Manage day-to-day operations, including cash management tasks.

Skills

Supervisory or management experience

Passionate about retail

Experience of coaching and developing individuals

Strong communication skills

Attention to detail

Job description

A leading retail company in Greater London is seeking an enthusiastic Floor Manager eager to advance in their career. You will play a key role in ensuring excellent customer satisfaction and leading the shopfloor team. The ideal candidate will have supervisory experience in retail, strong communication skills, and a passion for developing others. This position offers a range of benefits, including discounts and development opportunities, in a dynamic and supportive environment.