Retail Floor Lead — Team Leader & Shift Coach

Whole Foods Market; Greater London; On-site; GBP 17,413 - 22,637; Full time

Benefits offered by this job

Health insurance

Retirement plan benefits

Paid time off

Store discount

Job summary

A leading grocery retailer in Greater London is seeking a Retail Team Lead to oversee store operations, support team members, and ensure customer satisfaction. This role requires at least 24 months of retail experience, including a year in leadership, along with strong organizational skills and dedication to food safety. The ideal candidate will be energetic, motivational, and possess a commitment to teamwork and company values, while also being able to work flexible hours.

Qualifications

• 24+ months retail experience, including 12+ months of team leadership.
• Food safety certification commitment within 6 months of hire.
• Ability to lift fifty pounds and work in a cold environment.

Responsibilities

• Support all aspects of store operations as a shift leader.
• Select, train, and mentor Retail Team Members.
• Ensure compliance with food safety and operational procedures.

Skills

Customer service orientation

Team leadership

Organizational skills

Food safety certification

Interpersonal skills

Mathematical skills

Tools

Microsoft Office

Forklift

Job description

A leading grocery retailer in Greater London is seeking a Retail Team Lead to oversee store operations, support team members, and ensure customer satisfaction. This role requires at least 24 months of retail experience, including a year in leadership, along with strong organizational skills and dedication to food safety. The ideal candidate will be energetic, motivational, and possess a commitment to teamwork and company values, while also being able to work flexible hours.