Retail Floor Associate — Elevate Customer Experience

Naylor's Equestrian Llp; Livingston; Hybrid; GBP 18,000 - 22,000; Full time

Job summary

Naylor's Equestrian Llp in Livingston is seeking a Store Colleague to support customers on the shop floor and help keep the store looking sharp. You will greet customers, share product knowledge, and maintain displays with a can-do attitude.

In this fast-paced retail role you will replenish stock, assist with transactions, adhere to health and safety rules, and work closely with colleagues to meet sales targets while delivering outstanding service.

Qualifications

• Experience delivering friendly, helpful service to customers.
• Ability to identify customer needs and suggest suitable products.
• Collaborative working style with colleagues and store teams.
• Strong communication and interpersonal skills in a fast paced environment.

Responsibilities

• Deliver a positive and welcoming experience for customers on the shop floor.
• Identify customer needs, promote products and opportunities for add-ons.
• Maintain high standards of presentation across fixtures and stock areas.
• Replenish stock and ensure products are displayed correctly and stocked.
• Process transactions, handle cash and assist with deliveries and store operations.

Skills

Customer service

Sales skills

Teamwork

Communication

Organisation

Job description

Naylor's Equestrian Llp in Livingston is seeking a Store Colleague to support customers on the shop floor and help keep the store looking sharp. You will greet customers, share product knowledge, and maintain displays with a can-do attitude.

In this fast-paced retail role you will replenish stock, assist with transactions, adhere to health and safety rules, and work closely with colleagues to meet sales targets while delivering outstanding service.