Retail Expert - Welwyn

Dyson; Welwyn Hatfield; On-site; GBP 26,000 - 29,000; Full time

Benefits offered by this job

Sales incentive scheme offering up to

Job summary

Dyson is seeking a Retail Expert in Welwyn to bring Dyson technology to life through hands-on demonstrations and tailored recommendations. You will engage customers, explain features, and help them choose products that fit their needs.

The role emphasizes delivering an exceptional in-store experience within a fast-paced retail environment. Working Wednesday to Sunday, you will join a team focused on achieving store targets while showcasing Dyson's innovative products and industry-leading

Qualifications

• Strong customer service skills.
• Enthusiasm for technology and Dyson products.
• Proactive attitude and willingness to develop new skills.
• Excellent communication skills with customers.
• Retail experience is beneficial but not essential.

Responsibilities

• Demonstrate Dyson hair care and other products to customers.
• Provide tailored product recommendations that suit each customer's needs.
• Collaborate with store colleagues to present the full Dyson range.
• Deliver an exceptional level of customer care in-store.
• Support store targets and share product knowledge to drive sales.

Skills

Customer service

Tech enthusiasm

Communication skills

Proactive attitude

Retail experience

Job description

Client: Dyson

Job Title: Retail Expert

Location: Welwyn, AL8 6TP

Salary: £13.36 per hour

Working Pattern: 38 hours per week (Wednesday to Sunday)

Join Dyson - Where Retail Meets Innovation

Love people, tech, and high-energy environments? Step into a retail role that's anything but ordinary with Dyson.

As one of the UK's most iconic technology brands, Dyson is redefining the in-store experience - and we're looking for enthusiastic, tech-curious people to help make it happen. In partnership with Guidant Global, you'll bring cutting-edge Dyson products to life through hands-on demos, expert advice, and standout customer experiences.

This role goes beyond the shop floor. You'll connect with customers, showcase innovative technology, and create a premium, interactive experience that sets a new standard for retail. If you want to be part of a brand that's shaping the future of the high street while building skills you can be proud of, this is your opportunity.

What You'll Be Doing

Showcasing Dyson Innovation

• Demonstrate the features and benefits of Dyson hair care technology.
• Provide tailored product recommendations that suit each customer's needs.

Collaborating with the Store Team

• Work closely with colleagues to present the full Dyson product range.
• Contribute ideas and energy to enhance the overall in-store experience.

Delivering Premium Customer Service

• Offer an exceptional level of customer care that reflects Dyson's high standards.
• Build trusted relationships with customers and support the in-store team throughout the day.

Driving Store Performance

• Support business plans and contribute to achieving store targets.
• Confidently share product knowledge to increase engagement and sales.

What You'll Bring

• Strong customer service skills and a genuine interest in helping customers find the right products.
• Enthusiasm for technology and the ability to confidently discuss Dyson innovations.
• A proactive, ambitious attitude and willingness to develop new skills.
• Excellent communication skills and confidence when interacting with customers.
• Retail experience is beneficial but not essential.

What's in It for You?

• Experience working with a world-leading technology brand.
• A collaborative and supportive store environment.
• Access to a sales incentive scheme offering up to £400 additional monthly earnings.
• Opportunities to build your expertise in retail and technology.