Retail Expert - Birmingham Bullring

Dyson; Birmingham; On-site; GBP 15,000 - 22,000; Part time

Job summary

Dyson in Birmingham is seeking a Retail Expert to join our in-store tech showcase. This temporary role offers 20 hours per week across a rota, with weekend flexibility, based at Bullring.

You will demo Dyson hair care technology, advise customers, and collaborate with the team to deliver premium service and drive store performance.

Qualifications

• Strong customer service skills and a genuine interest in helping customers find the right products.
• Enthusiasm for technology and the ability to confidently discuss Dyson innovations.
• A proactive, ambitious attitude and willingness to develop new skills.
• Excellent communication skills and confidence when interacting with customers.

Responsibilities

• Demonstrate the features and benefits of Dyson hair care technology.
• Provide tailored product recommendations that suit each customer's needs.
• Work closely with colleagues to present the full Dyson product range.
• Contribute ideas and energy to enhance the overall in-store experience.
• Offer an exceptional level of customer care that reflects Dyson's high standards.
• Build trusted relationships with customers and support the in-store team throughout the day.
• Support business plans and contribute to achieving store targets.
• Confidently share product knowledge to increase engagement and sales.

Skills

Customer service

Tech enthusiasm

Proactive attitude

Communication

Job description

Job Title: Retail Expert
Location: Birmingham, Bullring - B2 4BF
Contract: Temporary until Mid-January
Salary: £13.36 per hour
Working Pattern: 20 hours per week - 3 days Working (this will be on a rota basis but would require flexibility on weekends.)

Join Dyson - Where Retail Meets Innovation

Love people, tech, and high‑energy environments? Step into a retail role that's anything but ordinary with Dyson.

As one of the UK's most iconic technology brands, Dyson is redefining the in‑store experience - and we're looking for enthusiastic, tech‑curious people to help make it happen. In partnership with Guidant Global, you'll bring cutting‑edge Dyson products to life through hands‑on demos, expert advice, and standout customer experiences.

This role goes beyond the shop floor. You'll connect with customers, showcase innovative technology, and create a premium, interactive experience that sets a new standard for retail. If you want to be part of a brand that's shaping the future of the high street while building skills you can be proud of, this is your opportunity.

What You'll Be Doing

Showcasing Dyson Innovation

• Demonstrate the features and benefits of Dyson hair care technology.
• Provide tailored product recommendations that suit each customer's needs.

Collaborating with the Store Team

• Work closely with colleagues to present the full Dyson product range.
• Contribute ideas and energy to enhance the overall in‑store experience.

Delivering Premium Customer Service

• Offer an exceptional level of customer care that reflects Dyson's high standards.
• Build trusted relationships with customers and support the in‑store team throughout the day.

Driving Store Performance

• Support business plans and contribute to achieving store targets.
• Confidently share product knowledge to increase engagement and sales.

What You'll Bring

• Strong customer service skills and a genuine interest in helping customers find the right products.
• Enthusiasm for technology and the ability to confidently discuss Dyson innovations.
• A proactive, ambitious attitude and willingness to develop new skills.
• Excellent communication skills and confidence when interacting with customers.
• Retail experience is beneficial but not essential.

What's in It for You?

• Experience working with a world‑leading technology brand.
• A collaborative and supportive store environment.
• Opportunities to build your expertise in retail and technology.