Retail Deputy Manager — Lead Teams & Elevate Customer Experience

Zachary Daniels; Norwich; On-site; GBP 30,000 - 32,000; Full time

Job summary

Zachary Daniels is seeking an experienced Deputy Manager for a well-established retailer in the North Norfolk area. You will lead from the front, inspire a team, and ensure an outstanding customer journey while maintaining high merchandising and presentation standards.

This role focuses on driving sales, coaching large teams, and upholding operational excellence in a fast-paced, customer-led environment. Genuine career progression opportunities are offered within a growing retail group.

Qualifications

• Previous management experience within a customer-focused retail environment.
• Lead, coach and develop large teams.
• Experience within a multi-product or fast-paced retail setting is desirable.
• Strong commercial awareness with the ability to drive sales and performance.
• High standards of store presentation and operational excellence.
• Excellent communication and leadership skills.

Responsibilities

• Lead from the front to drive the store's day-to-day operations.
• Support and develop the store team to deliver an outstanding customer journey.
• Drive sales performance and monitor KPIs to meet targets.
• Maintain high standards of visual merchandising and store presentation.
• Create a positive culture through coaching and performance management.

Skills

Leadership

Coaching

Communication

Retail sales

Visual merchandising

Job description

Zachary Daniels is seeking an experienced Deputy Manager for a well-established retailer in the North Norfolk area. You will lead from the front, inspire a team, and ensure an outstanding customer journey while maintaining high merchandising and presentation standards.

This role focuses on driving sales, coaching large teams, and upholding operational excellence in a fast-paced, customer-led environment. Genuine career progression opportunities are offered within a growing retail group.