Retail Customer Service Specialist

Lidl GB; Sandford-on-Thames; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

30-35 days holiday (pro rata)

10% in-store discount

Pension scheme

Enhanced family leave

Long service award

Job summary

Lidl GB is seeking a Customer Assistant to support store operations, provide outstanding customer service, and help with daily tasks such as restocking and on-till work. You’ll contribute to a busy, friendly team in a fast-paced retail environment.

Role offers structured pay with enhancements for bank holidays and nights, plus benefits like holiday allowance and pension, supporting your wellbeing and lifestyle.

Qualifications

• Experience working in a fast-paced environment.
• Excellent customer service skills.
• Flexibility to start a shift early or finish late.
• Positive approach to changing priorities.
• Drive and passion to work hard and make your store a success.
• A smile on your face and a friendly manner to inspire customers and colleagues.

Responsibilities

• Be a Lidl expert, helping customers with questions and requests.
• Efficiently handle deliveries as they arrive in store.
• Provide excellent customer service consistently.
• Proactively keep bakery stocked by baking fresh goods.
• Merchandise and maintain Middle Aisles of Non-Food products.

Skills

Fast-paced environment

Customer service

Flexibility

Positive attitude

Drive and passion

Friendly demeanor

Job description

Lidl GB is seeking a Customer Assistant to support store operations, provide outstanding customer service, and help with daily tasks such as restocking and on-till work. You’ll contribute to a busy, friendly team in a fast-paced retail environment.

Role offers structured pay with enhancements for bank holidays and nights, plus benefits like holiday allowance and pension, supporting your wellbeing and lifestyle.