Retail Customer Service Pro

Lidl GB; Gillingham; On-site; GBP 19,000 - 20,000; Full time

Benefits offered by this job

Holiday allowance

In-store discount

Pension scheme

Enhanced family leave

Long service award

Job summary

Lidl GB is hiring a Customer Assistant in the UK. You’ll help customers, handle deliveries, and keep shelves tidy with a focus on service and speed. You’ll work AM/PM shifts with a pro rata holiday allowance and benefits.

Competitive hourly pay (£13.45–£14.45 per hour with extra for bank holidays and night shifts) and a discount in-store support your wellbeing. Training and progression pathways are available.

Qualifications

• Experience working in a fast-paced environment.
• Excellent customer service skills.
• Flexibility to start a shift early or finish late.
• A positive approach to changing priorities.
• Drive and passion to work hard and make your store a success.
• A smile on your face and a friendly manner to inspire your team and help our customers.

Responsibilities

• Be a Lidl expert, helping our customers with their questions, queries and requests.
• Efficiently work deliveries as they arrive in store.
• Passionately provide excellent customer service.
• Proactively keep the bakery topped up by baking fresh goods.
• Expertly merchandise and maintain our middle aisles of Non-Food products.

Skills

Fast-paced work

Customer service

Shift flexibility

Adaptable

Motivation

Positive attitude

Job description

Lidl GB is hiring a Customer Assistant in the UK. You’ll help customers, handle deliveries, and keep shelves tidy with a focus on service and speed. You’ll work AM/PM shifts with a pro rata holiday allowance and benefits.

Competitive hourly pay (£13.45–£14.45 per hour with extra for bank holidays and night shifts) and a discount in-store support your wellbeing. Training and progression pathways are available.