Retail Customer Service Associate — Training & Career Growth

Exertis (UK) Ltd.; Keith; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Simply Health plan

Company pension

Life assurance 4x annual salary

Retail Academy

Career progression opportunities

Job summary

Certas Energy in Keith is seeking a Retail Customer Service Assistant to be the welcoming face of our petrol filling station and convenience store, delivering friendly, accurate service and handling till transactions.

You’ll help with stock replenishment, maintain high store standards and support day-to-day operations on the forecourt and shop. Full training is provided and applicants must be 18+.

Qualifications

• Customer service passion and a positive attitude.
• Strong communication and interpersonal skills.
• Willingness to learn and take on new challenges.
• Ability to work effectively as part of a team.
• Retail experience is desirable; full training will be provided.

Responsibilities

• Delivering friendly, professional and helpful customer service.
• Processing customer transactions accurately and efficiently at the till .
• Replenishing stock and maintaining high store presentation standards.
• Ensuring compliance with health, safety and company procedures.
• Supporting the smooth day-to-day operation of both the forecourt and store.
• Contributing to a safe, welcoming and efficient environment for customers and colleagues.

Skills

Customer service

Positive attitude

Communication

Teamwork

Retail experience

Job description

Certas Energy in Keith is seeking a Retail Customer Service Assistant to be the welcoming face of our petrol filling station and convenience store, delivering friendly, accurate service and handling till transactions.

You’ll help with stock replenishment, maintain high store standards and support day-to-day operations on the forecourt and shop. Full training is provided and applicants must be 18+.