Retail Customer Experience Specialist

Sainsbury's Limited; Ely; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Pension and life cover

Sainsbury’s share schemes

Job summary

Sainsbury's Limited is seeking store-based staff in the United Kingdom. The role involves delivering friendly customer service, assisting with shelves, orders and sales, and using digital tools to enhance the shopping experience.

Applicants should be adaptable to a fast-paced store environment, capable of learning about products and promotions, and able to work flexibly across the store to meet customer needs.

Qualifications

• Friendly and welcoming, with a genuine enthusiasm for helping customers.
• Thrives in a fast-paced, physical and high-energy environment.
• Committed team player, always willing to support colleagues.
• Flexible and willing to work across the store and take on new challenges.

Responsibilities

• Putting customers first and providing thoughtful, friendly service.
• Assist in filling shelves, picking orders, serving customers or selling products.
• Use digital tools to improve customer experience.
• Help organise stock and keep shelves tidy and safe.
• Build product knowledge to confidently recommend items to customers.

Skills

Customer service

Team player

Flexibility

Willingness to learn

Attention to detail

Job description

Sainsbury's Limited is seeking store-based staff in the United Kingdom. The role involves delivering friendly customer service, assisting with shelves, orders and sales, and using digital tools to enhance the shopping experience.

Applicants should be adaptable to a fast-paced store environment, capable of learning about products and promotions, and able to work flexibly across the store to meet customer needs.