Retail Customer Assistant - Fast-Paced, Tech-Savvy Service

Sainsbury's; Greater London; On-site; GBP 14,000 - 17,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension & life cover

Sainsbury’s share schemes

Retail savings

Cycle to work

Mental wellbeing support

Financial wellbeing loans

Job summary

Sainsbury's is seeking a customer-focused team member in the United Kingdom to help shoppers across store operations. You will assist with shelves, orders, serving customers and product recommendations, using digital tools to enhance the experience.

Ideal candidates thrive in a busy, physical environment, are eager to learn, and work well with colleagues to ensure excellent service and store presentation.

Qualifications

• Friendly and welcoming attitude with a genuine enthusiasm for helping customers.
• Thrive in a fast-paced, physical and high-energy environment.
• Committed team player, always willing to support colleagues and work together.
• Flexibility across the store and willingness to take on new challenges.
• Open to learning, developing and trying new things to improve our service.
• Confident learning to use new digital tools and technology to do your job brilliantly.

Responsibilities

• Putting customers first and making them feel valued through thoughtful, friendly and helpful service.
• Ready to help wherever our customers need you most, whether that’s filling shelves, picking orders, serving customers or selling our products.
• Using and embracing digital tools to do your job well and enhance customer experience.
• Helping organise and move stock, including keeping shelves tidy, clean and well-presented, and manoeuvring often heavy loads to the correct store location.
• Building your knowledge of our products, services and promotions so you can confidently make helpful recommendations to our customers.

Skills

Friendly demeanor

Customer service

Team player

Flexible

Willingness to learn

Digital tools proficiency

Job description

Sainsbury's is seeking a customer-focused team member in the United Kingdom to help shoppers across store operations. You will assist with shelves, orders, serving customers and product recommendations, using digital tools to enhance the experience.

Ideal candidates thrive in a busy, physical environment, are eager to learn, and work well with colleagues to ensure excellent service and store presentation.