Retail Customer Experience Specialist

Tesco Retail; Durrington; On-site; GBP 17,000 - 21,000; Full time

Job summary

One Stop, a Tesco subsidiary, is seeking a Customer Service Assistant to join our team in a fast-paced retail environment where no day is the same.

You will play an important role in day-to-day store operations by providing excellent customer service, stocking shelves, processing payments and helping maintain the store’s appearance. You will be encouraged to give feedback to improve service and ensure the store remains a safe place to work and shop.

Responsibilities

• Stocking shelves and processing payments in a fast paced retail environment.
• Providing excellent customer service and assisting customers with inquiries.
• Helping maintain the store's appearance and cleanliness.
• Follow safety procedures and think 25 policy when serving age restricted products.
• Respond quickly to assistance calls on self-service checkouts and help guide customers.
• Clocking in and out to ensure accurate pay for hours worked.
• Occasionally running the shift in absence of Shift Leader or Store Manager.
• Undertaking any additional duties to support store operations.

Job description

One Stop, a Tesco subsidiary, is seeking a Customer Service Assistant to join our team in a fast-paced retail environment where no day is the same.

You will play an important role in day-to-day store operations by providing excellent customer service, stocking shelves, processing payments and helping maintain the store’s appearance. You will be encouraged to give feedback to improve service and ensure the store remains a safe place to work and shop.