Retail Customer Experience Advisor

Boots; Nottingham; On-site; GBP 17,908 - 20,664; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption:

Flexible benefits scheme

Access to TELUS Health EAP

Job summary

Boots is recruiting a Customer Advisor on-site in Nottingham. You will support customers at the tills, offer product advice and guide shoppers to the best solutions. You will also help keep stock stocked and the sales floor welcoming, while taking part in Boots training that enhances service quality.

The role emphasizes teamwork, proactive customer engagement, and maintaining a clean, organized store environment to ensure a great shopping experience for everyone.

Qualifications

• Full training is provided for this role.
• Ability to listen and respond to customer needs.
• Excellent teamwork and communication in a fast-paced retail environment.
• Strong awareness of store presentation and customer experience.

Responsibilities

• Assist customers at the tills and on the shop floor.
• Advise customers on Boots products and promotions.
• Keep stock rooms organized and store shelves neat.
• Collaborate with colleagues to deliver a positive shopping experience.

Skills

Customer service

Team player

Communication

Cash handling

Job description

Boots is recruiting a Customer Advisor on-site in Nottingham. You will support customers at the tills, offer product advice and guide shoppers to the best solutions. You will also help keep stock stocked and the sales floor welcoming, while taking part in Boots training that enhances service quality.

The role emphasizes teamwork, proactive customer engagement, and maintaining a clean, organized store environment to ensure a great shopping experience for everyone.